Job Summary:
IQVIA, a global leader in clinical research and healthcare intelligence, is hiring a Medical Information and Adverse Event (AE) Intake Specialist (German & English) for its Safety Operations team based in Oeiras. The role involves providing medical information services, handling adverse event reports, and product complaints from healthcare professionals and patients. The ideal candidate will possess a Pharmacy degree and fluency in both German and English, contributing to global pharmacovigilance and patient safety efforts.
Key Responsibilities:
Deliver medical information and support services to healthcare professionals and consumers regarding adverse events, product quality, and medical inquiries.
Handle and process Lifecycle Safety operational data including triage, data entry, medical coding, narrative writing, query generation, quality checks, reconciliation, and translation coordination.
Receive and document safety data from multiple channels such as phone, email, and fax.
Mentor and guide less experienced team members, promoting a positive team environment.
Communicate project updates, operational challenges, and successes with the Project Manager.
Participate in training sessions and working groups to implement new processes and improve existing workflows.
Required Skills & Qualifications:
Bachelor’s Degree in Pharmacy (mandatory).
Fluency in English (min. C1 level) and German (C2/native level).
High attention to detail with a commitment to maintaining quality standards.
Excellent organizational, problem-solving, and time-management skills.
Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
Strong interpersonal and communication skills for cross-team collaboration.
Willingness to learn and adapt to new processes within the Lifecycle Safety domain.
Perks & Benefits:
Competitive compensation package (Not disclosed).
Access to world-class training and career advancement opportunities within IQVIA’s global safety department.
Inclusion in a supportive, diverse, and collaborative international team.
Opportunity to contribute to the safety of cutting-edge pharmaceutical products globally.
Company Description:
IQVIA is a top global provider of clinical research services, real-world evidence, and healthcare data solutions. The company helps accelerate the development of life-saving medical treatments while ensuring patient safety and improving population health outcomes worldwide.
Work Mode:
On-site (Oeiras, Portugal)
Call-to-Action:
Are you a qualified pharmacist fluent in German and English looking to grow in the pharmacovigilance and drug safety sector? Apply now to join IQVIA’s global Lifecycle Safety team and make a difference in patient safety on a worldwide scale!
Preferred Experience:
0–3 years (Entry-level candidates with the required qualifications are encouraged to apply).
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