Healthcare Provider Client Relationship Manager (Associate Director)
Location: Chicago, IL or Nashville, TN (Hybrid – minimum 3 days on-site)
Salary: $150,000 – $175,000 + 30% Annual Target Bonus
Job Summary:
Cognizant is hiring an experienced Client Relationship Manager (CRM) at the Associate Director level to lead healthcare provider accounts in the central United States. This strategic role focuses on expanding key healthcare IT client partnerships, managing delivery performance, ensuring client satisfaction, and driving P&L growth. If you're passionate about leading enterprise healthcare engagements, influencing business transformation, and managing multimillion-dollar portfolios, this is your opportunity to thrive in a high-impact leadership role.
Key Responsibilities:
Drive business growth across existing provider clients through strategic account planning and service delivery excellence.
Manage client relationships, P&L, and contract renewals while identifying cross-sell and upsell opportunities.
Develop deep understanding of client goals and create actionable solutions in collaboration with internal delivery teams.
Build and maintain senior-level relationships within client organizations.
Lead executive presentations, proposal development, and business reviews.
Collaborate with innovation and delivery teams to execute a digital transformation agenda.
Support the entire lifecycle of managed services deals—from discovery to contract closure.
Oversee operational elements including forecasting, budgeting, and performance tracking.
Required Skills & Qualifications:
15+ years of experience in client-facing roles within IT services or healthcare consulting.
Proven track record in sales, renewals, P&L ownership, and multi-year deal closures.
Strong knowledge of the US healthcare provider landscape, including trends and technologies.
Experience in navigating matrixed organizations and cross-functional teams.
Executive presence with excellent stakeholder management and strategic thinking abilities.
Bachelor’s degree required; MBA preferred.
Must be based in Chicago, IL or Nashville, TN, with the ability to travel regionally.
Perks & Benefits:
Base Salary: $150,000 – $175,000
Annual Target Bonus: 30%
Medical, Dental, Vision & Life Insurance
Paid Holidays + PTO
401(k) Retirement Plan with Company Contributions
Paid Parental Leave
Long-term and Short-term Disability Coverage
Employee Stock Purchase Plan (ESPP)
Company Description:
Cognizant is a global leader in healthcare IT and consulting services, enabling top-tier organizations to optimize operations, drive innovation, and achieve digital transformation. With 300,000+ associates across the globe, Cognizant helps healthcare providers reimagine the delivery of care through advanced technology, business intelligence, and service excellence.
Work Mode:
Hybrid (3 days per week on-site in Chicago or Nashville)
Call to Action:
Are you a strategic relationship builder with deep healthcare expertise and a passion for digital transformation? Join Cognizant’s Healthcare Consulting practice and lead enterprise partnerships that redefine healthcare delivery.
Apply now to shape the future of healthcare with one of the world’s most admired IT services companies.
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