Healthcare Collector

Cognizant

1-2 years

$16.00 – $19.00 per hour

United States

10 June 27, 2025

Job Description

Job Type: Remote Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title

Healthcare Collector – Self-Pay (Remote) | Cognizant

Job Summary

Cognizant is hiring a Healthcare Collector – Self-Pay to join its remote collections team, providing outstanding customer service while collecting patient self-pay balances. This role is ideal for candidates with 1–2 years of experience in healthcare collections, especially with EHR software like Epic, and a passion for resolving billing issues in a compliant and empathetic manner. Work from home and support leading healthcare clients in managing their revenue cycles more efficiently.

Key Responsibilities

Handle inbound calls and assist patients in resolving outstanding balances
Arrange repayment plans in accordance with financial guidelines and client policy
Record updates, payments, and insurance information accurately
Adhere to HIPAA and TCPA regulations on every call
Request and verify patient statements as needed
Address and escalate patient disputes appropriately
Perform outbound collections calls when necessary
Support team activities and additional tasks as assigned

Required Skills & Qualifications

High school diploma required; Associate’s degree preferred
1–2 years of experience in healthcare collections or self-pay account handling
Hands-on experience with EHR systems, especially Epic
Strong verbal and written communication skills
Knowledge of HIPAA, patient privacy, and billing protocols
Customer service-oriented with attention to detail
Familiarity with medical billing, copays, and revenue cycle concepts
Ability to work independently in a remote setting and troubleshoot basic tech issues

Perks & Benefits

Hourly pay: $16.00 – $19.00 per hour + monthly bonus
Work-from-home flexibility
Performance-based incentive bonus program
Comprehensive medical, dental, vision, and life insurance
401(k) plan with company contributions
Paid holidays and Paid Time Off
Parental leave, long-term and short-term disability coverage
Employee Stock Purchase Plan

Company Description

Cognizant is a global leader in transforming healthcare operations through digital innovation. With over 300,000 employees worldwide, Cognizant helps healthcare clients streamline their revenue cycles, ensure compliance, and deliver better patient experiences. Recognized by Forbes as one of the World’s Best Employers 2024, Cognizant drives meaningful change across healthcare ecosystems.

Work Mode

Remote / Work-from-Home

Call-to-Action

Ready to make a difference in healthcare collections from the comfort of your home? Apply now to join Cognizant’s dedicated remote team and help improve patient billing outcomes across the country.

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Healthcare Collector

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