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Pv Officer, Team Lead/Case Processing Manager (Pharmacovigilance), Team Lead (Europe Remote/Hybrid Position)

0-2 years
Not Disclosed
10 Oct. 2, 2025
Job Description
Job Type: Full Time Hybrid Remote Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

🧾 Job Title: PV Officer, Team Lead / Case Processing Manager (Pharmacovigilance) – Europe (Remote/Hybrid)

🏢 Company: PrimeVigilance (part of Ergomed Group)
📍 Location: Europe – Remote/Hybrid
🕒 Employment Type: Full-time
📂 Department: ICSR Management


🌍 About PrimeVigilance

PrimeVigilance, established in 2008, is a specialized mid-size pharmacovigilance service provider with global operations across Europe, North America, and Asia.

  • Services: Medical Information, Pharmacovigilance, Regulatory Affairs, Quality Assurance

  • Client Base: Small to large pharmaceutical and biotechnology partners

  • Therapy Areas: All, including medical devices

  • Culture: Focused on staff training, development, well-being, and work-life balance to ensure high-quality client service


🧾 Job Description

The PV Officer / Team Lead / Case Processing Manager is responsible for leading a team in ICSR management for specific projects, ensuring workflow efficiency, and maintaining client satisfaction.


🔹 Key Responsibilities

  • Lead the team responsible for ICSR management for assigned projects

  • Ensure adequate distribution of tasks and oversee workflow processes

  • Promote effective cooperation with clients in ICSR management

  • Contribute to achieving company goals and objectives

  • Work under the supervision of the ICSR Operational Lead

  • Support other project team activities for clients and company operations

  • Line manage assigned ICSR staff

  • Create and maintain project-specific KPIs to improve team efficiency (procedures, trainings, etc.)

  • Propose process changes to the ICSR Operational Lead

  • Manage ICSR deviations with support from ICSR Operational Lead

  • Review trackers and timesheet data for accuracy

  • Participate in ICSR processing and perform 2nd QC of cases

  • Support other departments as approved by the ICSR Operational Lead


🎓 Qualifications

  • Life Science graduate (Pharmacy, Nursing, or other healthcare-related qualification) OR experience in pharmacovigilance

  • Strong previous experience in PV, ideally in a CRO environment

  • Previous Line Management experience

  • Excellent written and verbal communication skills

  • Strong organization, multitasking, and planning skills

  • Ability to delegate tasks effectively

  • Technical proficiency in PV systems and processes

  • Team-oriented with strong collaboration skills

  • Fluent in English (spoken and written)


🌟 Why PrimeVigilance

  • Diversity & Inclusion: Equal opportunities workplace with a human-centric environment

  • Career Development: Internal training and growth opportunities

  • Global Collaboration: Work with colleagues worldwide (English as company language)

  • Supportive Culture: Friendly, collaborative, value-driven environment

Core Values:

  • Quality

  • Integrity & Trust

  • Drive & Passion

  • Agility & Responsiveness

  • Belonging

  • Collaborative Partnerships

🔹 Join PrimeVigilance to lead ICSR operations and make a positive impact on patient safety globally.