Job Title: Local Case Intake Senior Team Manager – GBS Patient Safety
Location: Bangalore, India
Employment Type: Full-Time
Application Deadline: Open
Job Requisition ID: R-241339
AstraZeneca is seeking a Local Case Intake Senior Team Manager to lead the Japan regulatory case intake team within the Global Business Services (GBS) Patient Safety function. This pivotal role involves overseeing the intake, processing, and reporting of Individual Case Safety Reports (ICSRs) for Japan, ensuring compliance with local and global pharmacovigilance regulations.
The role requires strong leadership, fluency in Japanese and English, and the ability to manage and mentor a team in a fast-paced, high-quality environment. You will act as a key liaison between local and global teams, ensuring the smooth execution of case intake operations and continuous process improvement.
Team Leadership & Management
Lead, mentor, and manage a local case intake team, providing guidance, training, and performance management.
Set priorities, allocate resources, and oversee project initiatives to achieve operational objectives.
Motivate staff in a multicultural environment while fostering collaboration and professional growth.
Case Intake & Compliance
Oversee the intake, validation, processing, and reporting of ICSRs in compliance with AstraZeneca and regulatory standards.
Monitor case intake metrics, prepare KPI reports, and identify areas for process optimization.
Act as an escalation point for complex cases and Health Authority interactions.
Ensure audit and inspection readiness for local case intake processes.
Cross-Functional Collaboration
Serve as a liaison between local and global pharmacovigilance teams.
Communicate changes in local and global processes to ensure alignment.
Participate in ad-hoc global, regional, or local case handling projects.
Regulatory & Process Expertise
Stay updated on local and global pharmacovigilance regulations and implement best practices.
Contribute to process improvements, quality assurance, and operational excellence.
Degree in Pharmacy, Medical, or Life Sciences.
2–5 years of team management experience.
Fluency in Japanese (JLPT N2 or higher) and English (B1 Threshold, CEFR).
Strong leadership, organizational, and cross-functional collaboration skills.
Ability to manage priorities, resources, and projects in a fast-paced environment.
Excellent attention to detail and strong written and verbal communication skills.
Desirable Skills & Experience
Advanced degree (MBA or PhD) in a relevant field.
In-depth pharmacovigilance knowledge and experience in the pharmaceutical industry.
Familiarity with current pharmacovigilance and regulatory developments.
At AstraZeneca, you will lead a high-performing team within a collaborative and innovative environment. The company encourages entrepreneurial thinking, creativity, and smart risk-taking, providing numerous opportunities to develop professionally while making a significant impact on patient safety.
The role balances in-office collaboration (minimum three days per week) with flexibility, enabling effective team interaction and individual productivity.
How to Apply:
Submit your application to join AstraZeneca’s GBS Patient Safety team in Bangalore and drive excellence in Japan case intake operations.
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