🧠 Job Title: Program Manager, Immunology
Location: New Providence, New Jersey (Home-based)
Job ID: R1504703
Work Type: Full-Time | Hybrid
Available Locations: North Carolina | New Jersey | Remote
🔗 Apply Now: IQVIA Careers
🧩 Position Summary
The Program Manager, Immunology is responsible for managing manufacturer relationships and supporting the Affordability Support Services Division. This role involves collaboration with client management teams to align with both short-term and long-term program goals.
The position requires leadership in program operations, client relationship management, performance monitoring, and process improvement across departments.
🎯 Primary Responsibilities
Serve as the primary point of contact for client and manufacturer program operations.
Monitor program metrics and reports daily to track performance and trends.
Facilitate communication between all departments for updates and changes.
Assist with CRM system updates and program change requests.
Present on-demand data and insights to the Executive Team.
Provide product/service information to customers, providers, and internal teams.
Conduct quarterly business reviews and provide key updates to clients.
Develop a strong understanding of the specialty pharmacy and healthcare environment.
📚 Additional Responsibilities
Stay updated by participating in educational opportunities and training.
🎓 Required Qualifications
Bachelor’s Degree in Pharmacy, Healthcare, Business, or related field.
5+ years of relevant work experience.
1–2 years experience using IQVIA data and products.
Strong analytical and problem-solving skills.
Excellent verbal, written, and presentation skills.
5–7 years of experience in pharmacy, healthcare, or related field.
Data entry skills (30+ WPM typing speed).
💡 Preferred Qualifications
Understanding of insurance and adjudication processes.
Experience with cross-departmental coordination and training.
⚙️ Skills & Abilities
Proficiency in PC applications.
Strong business acumen and knowledge of the pharmaceutical industry.
Change management and process analysis skills.
Effective training and client presentation skills.
Experience in project management and team leadership.
Familiarity with IQVIA databases and report creation processes.
💼 Professional Competencies
🧠 Business Skills & Knowledge
Analytical thinking and problem-solving for cross-functional impact.
Financial management: Reimbursement strategies, financial planning, and analysis.
Quality improvement: Enhancing patient safety, care quality, and organizational performance.
🏥 Knowledge of Healthcare Environment
Understanding of healthcare systems, financing, and delivery models.
Awareness of patient experience and rights to ensure safety and satisfaction.
🤝 Communication & Relationship Management
Build and maintain trust-based relationships with internal and external stakeholders.
Communicate effectively through verbal, written, and presentation skills.
🚀 Leadership
Inspire excellence and manage organizational change.
Drive strategic goals and foster a culture of collaboration and growth.
🌟 Professionalism
Align actions with ethical and professional standards.
Maintain a service-oriented approach and commitment to continuous learning.
💰 Compensation & Benefits
Base Pay Range: $90,000 – $105,000 annually
Actual pay may vary based on skills, experience, education, and location.
Additional incentives, bonuses, health, and welfare benefits may be provided.
⚖️ Equal Opportunity Statement
IQVIA is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected classification.
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