Medical Information and Adverse Event Intake Specialist (German & English) – Oeiras, Portugal
Job Summary:
IQVIA is hiring a Medical Information and Adverse Event Intake Specialist fluent in German and English to join its global pharmacovigilance and safety operations team in Oeiras, Portugal. This position is perfect for pharmacists looking to contribute to patient safety through medical inquiry handling, adverse event triage, product quality complaint management, and drug safety documentation. Be part of the world’s leading pharmaceutical safety services team in a dynamic, multilingual, and highly collaborative environment.
Key Responsibilities:
Provide phone-based support to HCPs and consumers for adverse events, product quality complaints, and medical inquiries (non-commercial).
Process Lifecycle Safety operational data, including triage, coding, narrative writing, translations coordination, and database entry.
Perform case quality control and reconciliation activities to ensure case closure accuracy.
Participate in safety call center functions, ensuring compliance with SOPs and global regulatory requirements.
Mentor junior staff and contribute to training and performance improvements within the team.
Liaise with Project Managers to identify and resolve operational issues.
Engage in cross-functional training initiatives and working groups to enhance operational efficiency.
Required Skills & Qualifications:
Bachelor’s degree in Pharmacy (mandatory).
Fluency in German (C2/native) and English (minimum C1).
Proven attention to detail and strong commitment to high-quality standards.
Effective multitasking, workload management, and prioritization abilities.
Strong organizational and interpersonal communication skills.
Willingness to learn across multiple Lifecycle Safety service lines.
Perks & Benefits:
Join the world’s largest pharmacovigilance and drug safety network.
Ongoing training and development with opportunities for leadership roles.
Inclusive work culture promoting diversity and professional growth.
Contribute to global public health and impact real patient outcomes.
Collaborative international team across safety hubs in EU, India, and the US.
Company Overview:
IQVIA is a global leader in clinical research, healthcare analytics, and life sciences services. We partner with top pharmaceutical companies to advance patient safety, streamline clinical trials, and support the entire drug development lifecycle with cutting-edge technology and expertise.
Work Mode: On-site – Oeiras, Portugal
Salary: Not disclosed (Competitive compensation offered)
Visa Note: This role is not eligible for UK visa sponsorship.
Apply Now
If you're a qualified pharmacist with native-level German and strong English skills, ready to grow in a global pharmacovigilance environment—apply today and join IQVIA in driving smarter healthcare worldwide.
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