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Clinical Operation Specialist (Cta I - Mumbai, Client Office-Based)

2-3 years
Not Disclosed
10 Oct. 28, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

🌍 Job Title: Clinical Operation Specialist (CTA I – Client Office-Based)

🏒 Company: Syneos Health®

πŸ“ Location: Mumbai, India (Client Office-Based)

πŸ†” Job ID: 25102825

πŸ—“οΈ Updated On: October 24, 2025


πŸ”¬ About Syneos Health

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization designed to accelerate customer success.
With over 29,000 employees across 110 countries, we bring clinical, medical, and commercial expertise together to deliver results faster — because work here matters everywhere.

Our mission: To place patients and customers at the center of everything we do — simplifying, streamlining, and accelerating clinical development.

🌐 Learn more: www.syneoshealth.com


πŸ’Ό Position Overview

As a Clinical Operation Specialist (CTA I), you’ll manage the administrative and business activities supporting clinical trial operations — from study start-up to study closure.
This includes maintaining document flow, supporting regulatory submissions, coordinating vendors, and ensuring smooth execution of study processes in compliance with ICH-GCP and local regulatory standards.


🎯 Key Responsibilities

πŸ“ Study Administration

  • Manage administrative and business activities related to registrational and investigator-sponsored studies.

  • Set up vendors during study start-up and collect operational details from sites.

  • Enter and track data in systems such as ECLIPSE, eTMF, SAP, and other clinical platforms.

  • Upload, complete, and quality-check documents in document exchange portals (MyTrials, Shared Investigator Portal).

  • Coordinate translation, printing, and distribution of study-related materials (protocols, ICFs, IBs, patient materials).

  • Maintain On-Site Investigator Files and handle archiving at study closure.

πŸ“¦ Logistics & Operations

  • Arrange importation of drug and non-drug supplies (e.g., lab kits, ECGs) to study sites.

  • Track and support equipment calibration and documentation.

  • Obtain and manage insurance certificates for trial activities.

πŸ’° Financial Activities

  • Prepare and process invoices, payment due reports, fund requests, and POs.

  • Ensure payment accuracy and timely financial follow-up with stakeholders.

🧾 Regulatory & Compliance Support

  • Support Local GRS with Health Authority submissions and follow-up for approvals.

  • Assist in Ethics Committee submissions (protocols, IBs, amendments).

  • Support audit preparation, inspection readiness, and CAPA documentation.


🧠 Must-Have Qualifications

  • 2–3 years of experience as a Clinical Trial Assistant (CTA).

  • Basic understanding of ICH-GCP guidelines and local regulatory frameworks.

  • Familiarity with the drug development process and document flow in clinical trials.

  • Proven ability to manage multiple priorities and meet deadlines.

  • Strong independent work ethic and attention to detail.

  • General proficiency with software systems, databases, and web-based applications.


πŸ’‘ Preferred Qualifications

  • Hands-on experience with CTMS (Clinical Trial Management Systems) and eTMF platforms.

  • Familiarity with EDC, IVRS, and eDiary systems.

  • Prior experience coordinating multi-site studies or vendor management.


🌟 Why Join Syneos Health

At Syneos Health, you’ll be part of a culture that values authenticity, growth, and belonging.
We believe in developing people through:

  • 🌱 Career development & progression

  • 🀝 Supportive and engaged leadership

  • 🧠 Technical and therapeutic area training

  • πŸ† Recognition and rewards programs

We’re committed to our Total Self culture — empowering employees to bring their true selves to work and thrive in a diverse, inclusive environment.


πŸ“Š Impact & Contribution

As part of the Clinical Operations team, you’ll:

  • Ensure safe and compliant conduct of clinical studies.

  • Collaborate across functions to monitor study progress, address issues, and uphold quality standards.

  • Support the development of study materials, communication with sites, and regulatory alignment.

Your work ensures patient safety, data integrity, and operational excellence across global clinical research.


βš–οΈ Equal Opportunity Statement

Syneos Health is committed to fostering a diverse and inclusive workplace.
We welcome applicants from all backgrounds — even if your experience doesn’t perfectly align with the role.
We also encourage you to join our Talent Network to stay informed about future opportunities.


πŸš€ Join Us

Be part of the team that’s helping develop 94% of FDA-approved novel drugs and 95% of EMA-authorized products over the past five years.
At Syneos Health, every role contributes to a single goal: improving lives through science.

πŸ”— Apply Now | or join our Talent Network to stay connected.