Job Title:
Associate QA (1-Year Contract, Client-based – Mumbai)
Updated: October 24, 2025
Location: Mumbai, India (Client-based)
Job ID: 25102778
About Syneos Health
Syneos Health® is a leading, fully integrated biopharmaceutical solutions organization built to accelerate customer success. We combine clinical, medical affairs, and commercial expertise to deliver outcomes that meet the challenges of today’s market.
Our Clinical Development model places the customer and patient at the center of everything we do. We constantly seek to simplify, innovate, and improve how we operate — making Syneos Health not just easier to work with, but also easier to work for.
With 29,000 employees across 110 countries, we are driven by a shared purpose:
WORK HERE MATTERS EVERYWHERE.
Why Join Us
Opportunities for career development and progression.
Supportive and engaged line management.
Ongoing technical and therapeutic training.
Peer recognition and comprehensive rewards programs.
A Total Self Culture where authenticity, diversity, and inclusion are celebrated.
By embracing diverse thoughts, backgrounds, and experiences, we build an organization where everyone feels they belong.
Role Summary
The Associate QA supports the Medical Operations and Quality Assurance functions by tracking audits, coordinating compliance activities, and assisting in continuous improvement initiatives.
This position plays a key role in ensuring adherence to quality systems, regulatory standards, and company policies across Medical Affairs and Patient Program activities.
Key Responsibilities
Quality & Compliance Support
Assist in tracking planned and scheduled audits in the Enterprise Quality Management System (EQMS).
Maintain audit schedules, calendars, and related documentation archives.
Gather and organize materials required for audits and inspections (e.g., training records, org charts).
Support auditors during customer audits and regulatory inspections by providing requested information.
Enter and maintain audit-related data in EQMS.
Medical Affairs Governance
Support the implementation of PSEA awareness initiatives and ensure timely completion of mandatory training.
Participate in developing, implementing, and improving processes, controls, and tools across cross-functional teams.
Track and monitor KPIs and compliance metrics for Patient Programs and other Medical Affairs initiatives.
Generate compliance and trend analysis reports at defined intervals.
Coordinate periodic review meetings with internal stakeholders.
Operational & Governance Support
Ensure compliance of all medical activities with global policies and ethical standards.
Act as a backup for operational implementation of:
Events & SEE (Scientific External Experts) approval and monitoring.
4M approval process coordination.
Contribute to projects that simplify and optimize medical processes and performance metrics.
Support continuous improvement activities related to medical operations and governance.
Candidate Requirements
Minimum Experience: 2+ years in Medical Affairs, Quality, or related pharmaceutical roles.
Education: Bachelor’s or Master’s in Pharmacy, Life Sciences, or related field.
Strong understanding of the pharmaceutical regulatory environment.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Demonstrated ability to multitask, prioritize, and manage competing demands.
Experience in project management and cross-functional collaboration.
Agile mindset and strong team player attitude.
Key Skills
Quality Assurance & Auditing
Compliance Tracking & Documentation
Process Improvement & Governance
Cross-functional Collaboration
Data Management in EQMS
Excellent Communication & Organizational Skills
Summary of Impact
The Associate QA ensures the integrity of the quality management system by supporting audits, maintaining documentation, and monitoring compliance metrics.
Through attention to detail and collaboration across teams, this role safeguards operational quality and promotes excellence within the Medical Affairs function.
About Syneos Health’s Global Impact
Partnered with 94% of all Novel FDA-approved drugs in the past 5 years.
Supported 95% of EMA-authorized products.
Delivered 200+ studies across 73,000 sites and 675,000+ trial patients worldwide.
Learn more: 🌐 www.syneoshealth.com
Additional Information
Responsibilities may evolve based on organizational needs.
Equivalent education or experience will be considered.
Syneos Health complies with the Americans with Disabilities Act (ADA) and EU Equality Directive, offering reasonable accommodations where applicable.
This position may represent an upcoming opportunity; interested candidates will be added to our talent pipeline for future consideration.
How to Apply
👉 Apply Now
or
💼 Join our Talent Network to stay informed about upcoming opportunities.
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