Job Title
Senior Patient Recruitment and Engagement Lead
Location
Remote – East Coast, United States (Available in 12 locations)
Job ID: R-01318214
Job Type: Full-time
Work Environment: Fully Remote (Office-based)
Work Schedule: Standard (Monday–Friday)
Company Overview
As the clinical research division of Thermo Fisher Scientific, PPD® is transforming patient recruitment through its Patient First initiative—focused on delivering innovative, patient-centered solutions to optimize recruitment, site performance, and data quality. This position is part of that cutting-edge strategy to improve the patient journey in clinical trials.
Role Summary
The Senior Patient Recruitment and Engagement Lead is responsible for designing, implementing, and managing global patient recruitment and retention strategies. This includes serving as a strategic functional lead across internal and client-facing teams, supporting diversity planning, optimizing vendor performance, and ensuring goals are met throughout the clinical trial enrollment lifecycle.
Key Responsibilities
Functional Leadership
Serve as subject matter expert (SME) for patient recruitment and retention strategy
Train project teams on best practices and coordinate with Project Leads and CRAs
Track enrollment metrics and produce progress reports
Strategic Planning & Risk Mitigation
Identify barriers to recruitment and design risk mitigation strategies
Collaborate with clients and internal teams to tailor recruitment solutions to protocol and patient population
Vendor & Financial Oversight
Manage third-party vendor performance and ensure timely invoice processing
Work closely with finance on budgeting for provider services
Coordinate communication among sponsors, vendors, and project teams
Diversity & Inclusion
Partner with the Patient Diversity Team to embed inclusive strategies into study design
Monitor diversity metrics and report to clients regularly
Operational Excellence
Support patient enrollment optimization and post-study knowledge sharing
Contribute to bid defenses, proposal development, and strategic growth initiatives
Qualifications
Education
Bachelor’s degree or equivalent formal academic/vocational qualification
Experience
5–8 years of direct patient recruitment experience or equivalent in a clinical trial setting
Skills & Abilities
Strong interpersonal and client-facing communication skills
Skilled in data analysis and interpretation
Working knowledge of patient privacy laws and clinical trial regulations
Experience with project management software and reporting tools
Compensation & Benefits
Salary Range (NC-based estimate): $75,000 – $126,000
Target Compensation Range (East Coast role): $100,000 – $140,000 + bonus eligibility
Benefits Include:
Medical, dental, vision insurance
PTO (120+ hours), 10 paid holidays, parental leave
401(k) with match and Employee Stock Purchase Plan (ESPP)
Tuition reimbursement, commuter benefits, EAP support
More details: Thermo Fisher Total Rewards
Travel Requirement
Occasional travel (0–20%) may be required
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