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Safety Operations Manager - Japanese Langua

5+ years
Not Disclosed
10 June 2, 2025
Job Description
Job Type: Remote Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Title:

Safety Operations Manager – Japanese Language

Experience Required:

7+ years in Global Pharmacovigilance / Drug Safety

Job Type:

Full-time

Location:

Remote, India

Department:

Global Patient Safety (GPS)

Function:

Pharmacovigilance Operations Management

Work Schedule:

Japan Time Zone

Environment:

Remote


Job Description

Functional Role:

Manager – Safety Operations (Japanese Proficiency)

Department:

Global Patient Safety Operations

Reporting To:

Head of GPS or Line Manager


Primary Responsibilities:

  • Oversee GPS operational activities including case triage, processing, and expedited/aggregate safety reporting.

  • Manage coordination with safety vendors, clinical, regulatory, and medical teams to ensure seamless delivery of pharmacovigilance services.

  • Serve as the point of contact for safety-related deliverables in PV Agreements (PVAs) and Safety Data Exchange Agreements (SDEAs).

  • Supervise task assignments for Safety Specialists and monitor communication workflows.

  • Collaborate on process improvements and lead implementation of updated procedures.

  • Ensure compliance with Controlled Procedures, local/global regulations (EU, US, Japan), and quality standards.

  • Interface with Japanese-speaking stakeholders and manage PMDA-specific pharmacovigilance activities.

  • Participate in the development and application of departmental strategy and operations planning.


Skills & Competencies:

  • Deep knowledge of global PV regulations, including PMDA, EU, and US requirements.

  • Proficiency in Argus Safety Database and MedDRA coding.

  • Ability to manage PV teams and vendors, including those working on Japanese-language case processing.

  • Strong skills in Microsoft Office (Excel, PowerPoint, Visio).

  • Effective communicator with strong decision-making, issue resolution, and project management capabilities.

  • Able to handle multiple deadlines in a cross-functional and international work environment.

  • Comfortable working independently in a leadership capacity.


Education & Qualifications:

  • Bachelor's or Master’s degree in Nursing, Life Sciences, or related field.

  • JLPT N2 or higher certification (mandatory).

  • Hands-on experience with PMDA pharmacovigilance activities.

  • Experience managing teams performing case processing in Japanese.

  • Strong operational leadership in pharmacovigilance with vendor interaction and SOP compliance.


Benefits:

  • Competitive salary and leadership role in a global organization.

  • Flexible, remote work aligned with Japan business hours.

  • Exposure to global PV compliance and cross-regional safety operations.

  • Career development and cross-cultural leadership opportunities.