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    Medical Information Specialist

    Eversana
    2+ years
    Not Disclosed
    Pune
    10 Nov. 27, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Opportunity: Medical Communications Specialist at EVERSANA 🌍

    At EVERSANA, we are proud to be certified as a Great Place to Work globally. Our mission is to create a healthier world through innovative commercialization services in the life sciences industry. With a team of over 7,000 employees, we serve more than 650 clients ranging from biotech start-ups to established pharmaceutical companies. Our work brings innovative therapies to market and supports the patients who rely on them. Join us and make an impact every day!

    Position: Medical Communications Specialist
    Location: Remote
    Department: Medical Communications
    Job Family: Medical & Regulatory Affairs
    Travel: 0%
    Hours: Full-time

    Job Description

    As a Medical Communications Specialist at EVERSANA, you will play a key role in case processing for adverse event reports, product quality complaint reports, and medical inquiries. This position involves delivering industry-leading services that ensure compliance with regulatory requirements while providing critical information to healthcare professionals and patients.

    Key Responsibilities:

    • Process adverse event reports, product quality complaints, and medical inquiries from healthcare professionals and consumers/patients.
    • Identify adverse events and product complaints during data entry of medical inquiries.
    • Write adverse event reports, product quality complaint reports, medical inquiry responses, and case documentation.
    • Coordinate responses to quality-related complaints, collaborating with departments such as Quality Assurance and Regulatory Affairs.
    • Utilize drug information skills to research and develop information for dissemination to healthcare professionals.
    • Assist with miscellaneous projects such as market research, system development, sales training, and field liaison support.
    • Provide medical writing support for the creation of case documentation and correspondence.

    Expectations:

    • Customer Service: Provide timely, accurate, and professional responses to medical inquiries and adverse events.
    • Time Management: Efficiently handle multiple tasks and prioritize case processing activities.
    • Documentation: Maintain high-quality, accurate records in compliance with regulatory standards.

    Education and Experience:

    • Required: Doctor of Pharmacy (Pharm.D) or Doctor of Medicine (M.D.).
    • A minimum of 2 years of clinical experience or experience in medical information/pharmacovigilance within the healthcare or pharmaceutical industry.
    • Proficiency in Microsoft Office Suite (Word, Excel) and experience using Medical Information Management Systems or Safety Databases.

    Preferred Qualifications:

    • Experience in medical writing, pharmacovigilance, and call center environments.
    • Excellent communication skills—both verbal and written.
    • Ability to innovate and develop original solutions to enhance the company’s performance.

    Our Cultural Beliefs:

    • Patient Minded: Act with the patient’s best interest in mind.
    • Client Delight: Own every client experience and its impact on results.
    • Take Action: Empower yourself and hold yourself accountable.
    • Embrace Diversity: Create an environment of awareness and respect.
    • Grow Talent: Invest in your development and the development of others.
    • Win Together: Collaborate to achieve results.
    • Communication Matters: Engage in transparent, timely dialogue.
    • Always Innovate: Be bold and creative in everything you do.

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