Manager – Safety & Pharmacovigilance (ICSR)
Job ID: 25103579
Location: Hyderabad, Telangana, India
Employment Type: Full-Time | Consulting
Company: Syneos Health®
Updated: December 29, 2025
About Syneos Health
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success. We leverage clinical, medical affairs, and commercial insights to deliver outcomes that address modern healthcare challenges.
Our Clinical Development model places the patient and customer at the center, streamlining processes to enhance efficiency for both clients and employees. With a global team of 29,000 professionals across 110 countries, Syneos Health combines innovation, expertise, and collaboration to deliver impactful healthcare solutions.
Job Overview
The Manager – Safety & Pharmacovigilance (ICSR) will oversee pharmacovigilance operations, manage ICSR case processing, ensure regulatory compliance, and lead a high-performing team. This role involves strategic oversight, process optimization, quality management, and mentoring of team members to maintain excellence in drug safety and patient care.
Key Responsibilities
Leadership & People Management:
Lead, mentor, and manage Safety & Pharmacovigilance team members, including hiring, transfers, terminations, training, and performance appraisals.
Approve timesheets, manage utilization, and provide guidance on administrative policies, technical issues, and prioritization.
Provide career development and professional coaching to team members.
Project & Operational Management:
Assign project work, review workloads, and monitor team performance against Safety Management Plans.
Oversee projects where Safety & Pharmacovigilance is the primary service, ensuring adherence to budgets, study timelines, and contractual obligations.
Approve project invoicing and collaborate with Finance to ensure accurate billing.
Coordinate with internal departments to ensure timely review and submission of safety reports and resolution of safety issues.
Regulatory & Quality Compliance:
Ensure compliance with SOPs, Work Instructions, GCP, ICH guidelines, GVP modules, study plans, and global drug regulations.
Participate in audits, inspections, and quality investigations, implementing corrective and preventive actions.
Review and approve safety components of study protocols, Case Report Forms (CRFs), and project proposals.
Process Improvement & Strategy:
Evaluate workflows for efficiency and effectiveness, recommending improvements and optimizing departmental processes.
Develop dashboards, reports, and visual performance metrics for management.
Support business development activities and represent Safety & Pharmacovigilance in client meetings and project teams.
Training & Development:
Identify training needs, prepare and deliver training sessions for Safety team members and other departments.
Foster a collaborative and knowledge-sharing environment to support continuous professional development.
Additional Responsibilities:
Manage resourcing needs, escalate issues to senior management, and perform other duties as assigned.
Minimal travel may be required.
Required Qualifications
BA/BS in Biological Sciences, Nursing, Life Sciences, or a related healthcare discipline.
Minimum 8+ years of experience in Pharmacovigilance, including 5+ years of people management.
Experience in Clinical Research Organizations (CROs) and knowledge of therapeutic specialties preferred.
Proficiency in ARGUS / ARISg Safety Databases; SQL and Power BI knowledge is advantageous.
Strong financial acumen for budget monitoring, invoicing, and project cost management.
Key Skills and Competencies
Excellent leadership, project management, and interpersonal skills.
Strong oral, written, and presentation skills with proficiency in Microsoft Office Suite.
Ability to manage multiple priorities in a dynamic, matrix environment.
Flexible, adaptive, and capable of independent and collaborative work.
Ability to establish effective relationships with clients and internal teams globally.
Gujarat :
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