Manager – Clinical Delivery Services
Location: Hyderabad, India
Work Mode: On-site
Employment Type: Full-Time
Job ID: R-231971
Function: Clinical Development / Clinical Operations
Date Posted: 09 January 2026
Job Overview
Amgen is seeking an experienced Manager – Clinical Delivery Services (CDS) to lead and develop high-performing clinical delivery teams supporting global clinical programs. This role is critical in ensuring operational excellence, people leadership, resource planning, and compliance across multiple clinical studies.
The ideal candidate will bring strong people management, clinical execution, and resource allocation experience, with the ability to drive continuous improvement while maintaining the highest quality and regulatory standards.
Key Responsibilities
Team Leadership & People Management
Hire, onboard, mentor, and develop Study Delivery Associates and Senior Associates
Partner with R&D Training to ensure robust onboarding and continuous capability development
Provide regular coaching, performance feedback, and career development support
Proactively manage team risks, including attrition, performance challenges, and capacity planning
Foster a collaborative, accountable, and growth-oriented team culture
Resource Allocation & Program Support
Collaborate with Resource Points of Contact to ensure optimal deployment of team members
Align resources based on skills, experience, and program workload demands
Monitor capacity trends and proactively address resourcing or skill gaps
Ensure team readiness and role clarity across assigned clinical programs
Capability Development & Continuous Improvement
Identify gaps in processes, tools, or competencies and implement targeted improvement initiatives
Promote knowledge sharing and best practice adoption across the team
Encourage innovation to improve operational efficiency and study delivery outcomes
Stakeholder Engagement & Escalation Management
Act as the primary escalation point for performance or delivery issues related to CDS team members
Build strong partnerships with internal stakeholders across Clinical Operations, Development, and Functional Leadership
Ensure alignment between team development strategies and broader business objectives
Quality, Compliance & Inspection Readiness
Ensure adherence to SOPs, regulatory requirements, and quality standards
Support audit and health authority inspection readiness
Develop and track team oversight metrics, addressing risks and issues promptly
Support implementation of risk-based approaches and CAPA where required
Resource Management Support
Provide support to the SDRM Resource Management team, including:
Hiring and workforce planning
Allocation and forecasting analysis
Resource optimization for in-scope clinical roles
Education & Experience Requirements
Minimum Qualifications:
Doctorate degree OR
Master’s degree with 8+ years of clinical execution experience OR
Bachelor’s degree with 10+ years of clinical execution experience
Preferred Experience:
5+ years in the life sciences industry, with a strong focus on clinical trials
3+ years of clinical research experience within a biotechnology or pharmaceutical company
Proven experience managing multiple teams or direct reports across clinical functions
Key Competencies & Skills
Strong people leadership, mentoring, and team development capabilities
Expertise in clinical trial execution, drug development processes, and operational delivery
Experience overseeing study budgets, site payments, and resource optimization
Excellent communication and collaboration skills across global, cross-functional teams
Ability to operate effectively across diverse regulatory, cultural, and geographic environments
Strong risk assessment and mitigation skills related to protocol design and study execution
Experience with risk-based monitoring, CAPA implementation, and inspection readiness
Proven ability to drive continuous improvement initiatives
Experience training and supporting CRAs, site staff, and cross-functional study teams
Why Join Amgen
Be part of a globally recognized biopharmaceutical leader
Lead and shape clinical delivery teams supporting innovative therapies
Work in a collaborative, inclusive, and growth-driven environment
Access career development opportunities, leadership growth, and competitive benefits
Apply now on thepharmadaily.com to advance your career in Clinical Operations, Clinical Delivery Services, and Global Clinical Development Leadership with Amgen.
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