Job Title: Associate Manager – Veeva Configuration Specialist
Location: Hyderabad, India
Job Type: Full-Time / Hybrid
Company Overview:
Join Merck & Co., Inc. (MSD), a global healthcare leader with a 130-year legacy in medicines, vaccines, and animal health products. Driven by digital innovation, data analytics, and a commitment to improving lives, we leverage technology to support clinical trials, optimize operations, and deliver life-changing therapies worldwide.
Be part of our Technology Center in Hyderabad, where cross-functional IT teams design, develop, and implement digital solutions to advance healthcare while fostering a culture of innovation, collaboration, and professional growth.
Role Overview:
We are seeking an Associate Manager / Veeva Configuration Specialist with hands-on expertise in Veeva Vault Clinical. You will design, build, and maintain integrations, data pipelines, and dashboards across the Clinical Suite. The role requires collaboration with Clinical Operations, Quality, and IT to deliver secure, compliant, and scalable solutions while managing releases, configurations, and reporting to drive actionable insights.
Key Responsibilities:
Design, develop, and maintain Veeva Vault Clinical integrations using Vault APIs (REST), Vault Loader, connectors, and MuleSoft.
Build and optimize data ingestion and extraction workflows, including bulk loads, document transfers, and metadata updates.
Create and execute API test suites in Postman, including automated collections, tests, and environment variables.
Produce complex reports and dashboards (e.g., eTMF completeness, study/site performance, issue tracking).
Collaborate with business stakeholders to translate requirements into technical solutions aligned with the Vault Clinical object model.
Manage releases across DEV/VAL/PROD environments, including lifecycles, workflows, object fields, and roles/permissions.
Ensure SDLC compliance: requirements, design, configuration, testing, approvals, and deployment.
Implement operational monitoring, L2/L3 support, and root-cause analysis for integrations, connectors, and reporting pipelines.
Maintain technical documentation, including solution designs, mappings, API guides, and job aids.
Required Qualifications:
1–3 years of software engineering or integration experience, including 2+ years in Veeva Vault (preferably Vault Clinical).
Hands-on experience with:
Vault Loader (bulk data/document operations, troubleshooting)
Vault APIs (REST, authentication, error handling, pagination)
Postman (collections, scripted tests, automation)
Connectors and integration patterns (HTTP/REST, JDBC, SFTP, message queues/webhooks)
Working knowledge of the Vault Clinical Suite object model (documents, objects, lifecycles, workflows, roles/permissions).
Proficiency in Python, Java, or Node.js for integration and automation.
Experience producing complex reports and dashboards, including data modeling and transformations.
Understanding of SDLC in regulated environments (GxP, 21 CFR Part 11), including validation, change control, and release management.
Familiarity with JIRA for Agile project management.
Strong problem-solving skills and effective communication with technical and non-technical stakeholders.
Preferred Qualifications:
Experience with multiple Vault Clinical applications: eTMF, CTMS, Study Startup, SiteVault.
Knowledge of Vault configuration management, migration strategies, and environment alignment.
Understanding of clinical trial processes, TMF governance, KPIs, and HL7/FHIR.
Experience with test automation frameworks for APIs and performance testing.
Key Competencies:
Integration-first mindset with strong debugging and performance optimization skills.
Operational rigor in release management and validation.
Clear communication and ability to translate business needs into technical solutions.
Ownership, reliability, and focus on measurable outcomes.
Education:
Bachelor’s degree in Computer Science, Engineering, or related field (equivalent experience considered).
Why Join Us:
Contribute to global healthcare innovations impacting millions of lives.
Work in a collaborative, diverse, and inclusive environment.
Grow your career in a technology-driven healthcare company with hybrid work flexibility.
Apply by: 16 February 2026
Requisition ID: R378895
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