Associate Account Manager – Full-Service REMS
Location: Remote, United States
Job ID: 13023
Last Updated: January 28, 2026
Employment Type: Full-Time
Job Overview
Syneos Health is seeking an experienced Associate Account Manager – Full-Service REMS to join its Global Risk Management and Full-Service REMS (GRMR) team. This role supports the delivery and operational management of Risk Evaluation and Mitigation Strategy (REMS) programs, ensuring regulatory compliance, client satisfaction, and high-quality execution across the program lifecycle.
The Associate Account Manager will partner closely with primary Account Managers, cross-functional internal teams, and external stakeholders to deliver REMS programs on time, within scope, and within budget. This position requires strong project management capabilities, client communication skills, and the ability to operate effectively in a fast-paced, matrixed environment.
Key Responsibilities
Client & Program Management
Support the successful execution of Full-Service REMS and Global Risk Management programs
Serve as a day-to-day contact for assigned REMS programs and client engagements
Manage program activities from initiation through close-out, including timelines, scope, budget, and resourcing
Coordinate cross-functional teams to ensure seamless delivery of client deliverables
Prepare, facilitate, and participate in client meetings, presentations, and status reviews
Assist with revenue tracking, invoicing, and financial oversight for assigned projects
Project Delivery & Compliance
Ensure programs are executed in accordance with Syneos Health and client SOPs
Maintain comprehensive, audit-ready program documentation
Support sponsor and regulatory audits as required
Identify, escalate, and resolve risks, issues, and scope changes proactively
Translate client requirements into actionable project plans and functional specifications
Collaborate with technology and operational teams to support program execution
Communication & Leadership
Communicate regularly with clients, internal teams, and program leadership
Proactively manage up by providing clear updates on timelines, risks, scope changes, and opportunities
Demonstrate professionalism, accountability, and maturity in all internal and external interactions
Foster strong working relationships across a matrixed, cross-functional environment
Professional Development & Culture
Participate in internal training, professional development, and company initiatives
Actively seek feedback, coaching, and growth opportunities
Expand knowledge of REMS regulations, biopharmaceutical products, and consulting services
Uphold and demonstrate Syneos Health core values in daily work
Required Qualifications & Experience
Bachelor’s degree in Life Sciences, Business, or a related field
Minimum 5 years of relevant experience in project management, account management, consulting, or regulated healthcare/pharmaceutical environments
PMI CAPM, PMP, or equivalent project management certification preferred
Demonstrated experience managing complex projects in cross-functional, matrix organizations
Strong understanding of REMS programs, risk management, or regulatory-driven initiatives preferred
Skills & Competencies
Strong project management, organizational, and time-management skills
Excellent written and verbal communication skills in English
Proficiency with Microsoft Office and project management tools (e.g., MS Project, SharePoint)
Ability to manage multiple priorities and high workloads effectively
Strong critical thinking, problem-solving, and decision-making capabilities
Skilled in meeting facilitation, stakeholder coordination, and influencing without authority
Ability to translate ambiguity into actionable plans with resilience and adaptability
Compensation & Benefits
Annual Base Salary Range: USD 90,950 – 107,000
Compensation is based on experience, qualifications, and role-specific competencies
Eligibility for performance-based bonuses may apply
Benefits include:
Medical, Dental, and Vision coverage
Company-matched 401(k)
Flexible paid time off (PTO) and sick leave
Compliance with all federal, state, and local paid sick time regulations
About Syneos Health
Syneos Health is a global biopharmaceutical solutions organization focused on accelerating the delivery of therapies from development to commercialization. By integrating clinical, commercial, and consulting expertise, Syneos Health supports life sciences companies in navigating complexity and improving patient outcomes worldwide.
Diversity, Equity & Inclusion
Syneos Health is an equal opportunity employer committed to building a diverse, inclusive, and authentic workplace. Candidates with transferable skills or non-traditional backgrounds are encouraged to apply.
Why Join Syneos Health?
Work on mission-critical REMS and risk management programs
Collaborate with global experts across clinical and commercial disciplines
Gain exposure to diverse clients, therapeutic areas, and regulatory environments
Build a long-term career within a globally recognized life sciences organization
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