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Junior Micc Associate

1-3 years
Not Disclosed
12 Nov. 26, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Junior MICC Associate
Location: Bangalore, India
Job Type: Full-Time


Job Overview:
We are seeking a Junior MICC Associate to join our growing team within the Medical Information Contact Centre (MICC). This role focuses on managing pharmacovigilance-related activities, including case intake, data entry, and inquiry follow-up. The successful candidate will ensure adherence to global and local regulations, maintain data integrity, and support various MICC functions.


Key Responsibilities:

  • Case Management:

    • Receive and process Individual Case Safety Reports (ICSRs), including data entry and case registration.
    • Review adverse event (AE) case information to determine required actions, following internal policies.
    • Code medical history, events, drugs, procedures, and laboratory tests according to relevant dictionaries (e.g., MedDRA, WHO-DD).
  • Communication and Support:

    • Handle calls and emails (AE, PQC, MI, GI) and provide support in multiple languages, including translations when required.
    • Ensure proper escalation of inquiries to supervisors when necessary.
    • Provide assistance with MICC-related activities as needed, supporting audits and closing CAPAs on time.
  • Quality Assurance and Training:

    • Ensure timely completion of internal and external training assignments.
    • Review and evaluate case feedback, making necessary changes and ensuring quality.
    • Act as a Subject Matter Expert for assigned projects, mentoring and training team members.

Qualifications:

  • Experience:
    • 1-3 years of experience in an MICC role, preferably in pharmacovigilance.
  • Education:
    • Graduate/Post Graduate degree in Life Sciences.
  • Skills:
    • Strong communication skills for effective client interaction.
    • Detail-oriented with the ability to handle inquiries professionally.
    • Ability to manage case data entry and ensure accuracy in compliance with internal procedures.

This is an exciting opportunity for a Junior MICC Associate to gain hands-on experience in pharmacovigilance while contributing to critical safety and regulatory processes.