HR Specialist – Global HR Operations
Updated: February 3, 2026
Location: Belgrade, Serbia
Job ID: 25104712
Employment Type: Full-Time | Corporate Human Resources
About Syneos Health
Syneos Health® is a fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success and improving patient outcomes worldwide. By uniting clinical development, medical affairs, and commercial capabilities, Syneos Health helps bring innovative therapies from lab to life faster. With more than 29,000 employees across 110+ countries, the organization delivers global impact through collaboration, innovation, and operational excellence.
Corporate functions at Syneos Health play a critical role in supporting business performance, employee engagement, and regulatory compliance across a diverse, global workforce.
Role Overview
The HR Specialist supports global and regional Human Resources operations by delivering high-quality employee lifecycle services and first-line HR support. This role acts as a key contact for employee and manager inquiries, ensuring accurate, timely, and compliant HR service delivery while contributing to continuous process improvement within HR Shared Services.
Key Responsibilities
Employee & Manager Support
Respond promptly and accurately to employee and manager inquiries related to HR policies, compensation, benefits, leave management, performance management, recognition programs, and general employment practices through HR systems such as Workday Help.
Escalate complex or sensitive issues to appropriate HR Centers of Excellence or leadership when required.
HR Operations & Lifecycle Management
Provide end-to-end support across the employee lifecycle, including onboarding, offboarding, promotions, transfers, leave tracking, payroll coordination, benefits setup, and employment documentation.
Ensure a positive and consistent employee and manager experience through accurate data handling and service delivery.
Compliance, Audit & Documentation
Apply working knowledge of company policies and local employment legislation to guide employees and managers on routine and complex HR matters.
Maintain employee records in compliance with legal, regulatory, and internal audit requirements.
Support internal and external audits by providing documentation, evidence, and process insights as required.
Process Improvement & Collaboration
Contribute to process mapping, documentation, and continuous improvement initiatives, including SOP development.
Partner with HR functional teams to support the execution of HR programs, projects, and change initiatives.
Develop and maintain standardized templates and correspondence for routine and non-routine employment scenarios.
Confidentiality & Professional Standards
Manage sensitive and confidential employee information with a high level of discretion and integrity.
Operate in an ethical, compliant manner while promoting best practices across HR operations.
Required Qualifications & Experience
Education
Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related discipline.
Professional Experience
Minimum 1–3 years of experience in an HR Operations, HR Shared Services, or HR Generalist role.
Experience supporting employee lifecycle processes within a multinational or regulated environment is preferred.
Technical & Language Skills
Experience with HRIS platforms, preferably Workday and Workday Help.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Fluency in English and Serbian is required.
Working proficiency in Italian or French is required; additional language skills are considered an asset.
Core Competencies
Strong organizational and time-management skills with the ability to manage multiple priorities.
High attention to detail and accuracy in all HR deliverables.
Excellent written and verbal communication skills.
Strong customer service orientation with the ability to balance employee advocacy and business requirements.
Ability to work independently with minimal supervision in a fast-paced environment.
Why Join Syneos Health
Be part of a globally recognized organization supporting cutting-edge clinical research and innovation.
Work in a collaborative, inclusive environment that values diversity, integrity, and professional growth.
Access structured career development, learning opportunities, and global HR exposure.
Contribute to an organization that supports the majority of newly approved FDA and EMA therapies.
Additional Information
This job description is not intended to be exhaustive and may be adjusted to meet business needs. Syneos Health is an equal opportunity employer and complies with all applicable employment, equality, and accessibility regulations.
SEO & AI Optimization Keywords
HR Specialist Jobs Serbia, HR Operations Specialist, Workday HR Jobs, Human Resources Shared Services, Corporate HR Careers Europe, Multilingual HR Jobs, Syneos Health Careers, Global HR Support Roles
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