Job Title: Field Based Patient Care Coordinator – Orlando, FL
Location: Orlando, Florida, United States
Job Category: Medical & Clinical Operations
Requisition Number: 2283210
Company Overview:
Join Optum Home & Community Care, a part of UnitedHealth Group, where we are redefining the healthcare experience by delivering holistic and integrated care. Our Senior Community Care (SCC) program provides life-changing support to patients in their homes, nursing facilities, or assisted living communities.
Position Summary:
As a Field-Based Patient Care Coordinator, you will support nurse practitioners (NPs) and physician assistants (PAs) in the coordination of care and administrative tasks, directly contributing to patient well-being. You will serve as a key liaison between the care team and patients in Orlando, FL and nearby communities. This is a full-time, Monday–Friday (8:00 AM – 5:00 PM) position with no nights, weekends, or holidays.
Primary Responsibilities:
Coordinate care activities under the guidance of NPs, PAs, and RNs
Update patient records for new admissions, post-hospital care, labs, medications, and quality metrics
Obtain medical records from external providers
Schedule patient appointments and transportation
What Sets Optum Apart:
Culture that supports employee well-being, leading to improved patient care
Opportunity to influence national healthcare while working locally
Career advancement supported by internal growth pathways
Compensation & Benefits Highlights:
Hourly pay: $19.86 – $38.85, depending on experience and location
Bonus opportunities based on performance
Full suite of benefits: medical, dental, vision, STD/LTD, 401(k), ESPP, CE & equipment allowances
Paid training (2 months) with structured onboarding and development programs
Required Qualifications:
High School Diploma / GED or equivalent experience
18 years of age or older
Minimum 3 years of clinical or medical record experience
Familiarity with medical terminology and EHR systems
Reliable transportation and willingness to travel up to 100% locally
Must reside in Orlando, FL or surrounding areas
Full-time availability: Monday–Friday, 8:00 AM – 5:00 PM
Preferred Qualifications:
Certified Nursing Assistant (CNA) or Medical Assistant (MA) certification
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