Medical Information Specialist

2+ years

Not Disclosed

Pune

10 Dec. 13, 2024

Job Description

Job Type: Full Time Education: Pharm.D/M.D. Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Here’s a polished and concise version of the Medical Communications Specialist Role description, ensuring clarity and alignment with EVERSANA’s core values:

About EVERSANA

At EVERSANA, we’re proud to be certified as a Great Place to Work globally. With a mission to create a healthier world, our team of 7,000+ professionals delivers next-generation commercialization services to the life sciences industry. We collaborate with over 650 clients, from biotech start-ups to established pharmaceutical leaders, to bring innovative therapies to market while supporting the patients who depend on them.

At EVERSANA, diversity and inclusion are central to our culture. We believe our people make the difference by fostering an inclusive environment that embraces diverse backgrounds and experiences. Join us and contribute to shaping the future of healthcare and life sciences.

The Position: Medical Communications Specialist

As a key member of our Medical Communications team, you will play a critical role in supporting the safe and effective use of pharmaceutical products. Your responsibilities include case processing of adverse event reports, product quality complaints, and medical inquiries, while contributing to industry-leading medical writing and communications efforts.

This role is part of EVERSANA’s integrated commercial services and involves collaborating with cross-functional teams to ensure compliance, quality, and excellence in delivering solutions to clients and healthcare professionals.

Key Responsibilities

Case Processing:
- Process adverse event reports, product quality complaints, and medical inquiries from healthcare professionals, patients, and caregivers.
- Identify adverse events and product complaints during medical inquiry data entry.
- Document and write adverse event and product quality complaint reports accurately.
Coordination and Evaluation:
- Collaborate with Quality Assurance, Regulatory Affairs, and other departments to address quality-related complaints.
- Critically evaluate medical literature to provide evidence-based information to healthcare professionals.
Medical Writing:
- Develop high-quality medical inquiry responses, case documentation, and correspondences.
- Contribute to miscellaneous projects, including market research, competitive analysis, and sales training.
Collaboration and Innovation:
- Foster a positive work environment by energizing team morale and encouraging participation.
- Uphold integrity, ethics, and professionalism while demonstrating innovative problem-solving skills.
Perform additional duties as assigned.

Minimum Qualifications

Education:
- Doctorate of Pharmacy (Pharm.D) or Doctorate of Medicine (M.D.).
Experience:
- At least 2 years of clinical experience or related roles in medical information, pharmacovigilance, or the pharmaceutical industry.
- Familiarity with Medical Information Management Systems, Safety Databases, and Microsoft Office Suite.
Skills:
- Exceptional verbal and written communication skills in English.
- Strong analytical and documentation abilities.
Attributes:
- Positive attitude, collaborative mindset, and ability to energize and motivate others.
- High ethical standards and commitment to patient safety and excellence.

Our Cultural Beliefs

At EVERSANA, our cultural beliefs drive our actions and success:

Patient Minded: Act with the patient’s best interest in mind.
Client Delight: Own every client experience and its impact on results.
Take Action: Empower yourself and others to act now.
Embrace Diversity: Create an environment of awareness and respect.
Grow Talent: Invest in personal and team development.
Win Together: Collaborate passionately to achieve results.
Communication Matters: Foster transparent and thoughtful dialogue.
Always Innovate: Be bold and creative in every endeavor.

Why EVERSANA?

From our inception, Diversity, Equity, and Inclusion (DEI) have been key to our success. We are an Equal Opportunity Employer that values diverse perspectives and backgrounds, believing they are crucial to improving patient outcomes and driving innovation.

Note: EVERSANA does not require payment or sensitive personal information during the hiring process. Be cautious of recruitment fraud.

Let me know if you'd like further refinements or adjustments!

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Medical Information Specialist

Job Description

About EVERSANA

The Position: Medical Communications Specialist

Key Responsibilities

Minimum Qualifications

Our Cultural Beliefs

Why EVERSANA?

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