Job Title: Process Coach – Coding
Location: Chennai, Tamil Nadu
Company: Omega Healthcare Management Services Private Limited
Job Description:
The Process Coach – Coding is responsible for training new joiners on medical coding concepts and guidelines, ensuring they meet productivity and quality targets during their ramp-up period. This role involves continuous coaching, quality monitoring, and effective communication of feedback to trainees and team leads to facilitate early confirmation of new hires.
Key Responsibilities:
Train new joiners on medical coding concepts, client specifications, and guidelines.
Monitor trainee productivity and quality output per OJT glide path/ramp-up targets.
Provide structured feedback and conduct one-on-one sessions for repeated errors.
Communicate quality control (QC) feedback effectively to trainees.
Keep trainees updated on the latest coding developments and guidelines.
Assist team leads in early confirmation of trainees by providing performance insights.
Collaborate with quality and operations teams to meet process targets.
Skills & Competencies:
Expertise in medical coding with specialty in OBGYN.
Strong coaching and training skills with varied teaching strategies.
Knowledge of quality processes and performance improvement methods.
Ability to provide constructive feedback and handle multiple trainees effectively.
Qualifications:
Minimum 3 years of relevant professional experience in medical coding (OBGYN specialty preferred).
Coding certification (CPC, CCS, COC, or AHIMA) is mandatory.
Any graduate.
Shift Details: General Shift / Day Shift
Work Mode: Work From Office (WFO)
Estimated Salary: ₹4.8 – ₹6.8 LPA
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