Job Title: AR Associate
Location: Bengaluru, Karnataka
Company: Omega Healthcare Management Services Private Limited
Job Description:
The AR Associate will be responsible for handling Denials Processing, Claims Follow-up, and Customer Service within the healthcare revenue cycle process. The role involves interacting with insurance carriers, updating records, and ensuring timely resolution of claims to meet collection and productivity targets. Accuracy, adherence to client requirements, and effective escalation management are key aspects of this position.
Key Responsibilities:
Review emails for client or process updates.
Contact insurance carriers, document call notes in software and spreadsheets, and take necessary action.
Identify and escalate issues to the immediate supervisor.
Update production logs regularly.
Understand client requirements and project specifications.
Achieve targeted collections on a daily and monthly basis.
Meet productivity goals within stipulated timelines.
Ensure deliverables adhere to quality standards.
Follow up on pending claims to ensure resolution.
Prepare and maintain status reports for tracking progress.
Skills & Competencies:
Knowledge of healthcare Accounts Receivable processes.
Experience in denials processing, claims follow-up, or customer service in a BPO/medical billing environment.
Proficiency in process improvement, MIS reporting, and operations management.
Strong communication and documentation skills.
Qualifications:
0–1 years of relevant experience.
No specific educational qualification mentioned.
Estimated Salary: ₹2.2 – ₹3.4 LPA
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