RN Combination Clinical Care Manager – Field Based (Capital Cities Region, NY) | UnitedHealthcare
Job Category: Medical & Clinical Operations
Location: New York, NY, United States
Requisition Number: 2324199
About UnitedHealthcare
UnitedHealthcare is committed to improving access to high-quality care, simplifying the healthcare experience and reducing community health barriers. As part of one of the nation’s most influential healthcare organizations, this role directly impacts the well-being of millions. UnitedHealthcare prioritizes clinical excellence, equitable care delivery and innovation in patient support services.
A $7,500 sign-on bonus is available for qualified external applicants.
Position Summary
The RN Combination Clinical Care Manager plays a central role in UnitedHealthcare’s Integrated Care Model. This position is responsible for assessing member needs, coordinating services and ensuring that patients receive timely, appropriate and person-centered care. This field-based role includes regular travel throughout the Capital Region, including Albany and surrounding counties. Remote work flexibility is available when not conducting field visits.
Candidates must reside in New York State.
Key Responsibilities
Conduct comprehensive patient assessments, including the New York State UAS assessment, in members’ homes at least twice annually and as required.
Develop individualized care strategies focused on the most appropriate and least restrictive level of care.
Coordinate referrals for community, psychosocial, state-funded and financial support services.
Serve as the primary care coordination contact throughout the continuum of care.
Communicate necessary health information to providers, stakeholders and interdisciplinary teams to ensure timely and coordinated care.
Advocate for member needs and patient preferences to ensure integrated, person-centered care delivery.
Maintain accurate documentation and participate in audits, training and ongoing quality improvement efforts.
Required Experience and Qualifications
Active, unrestricted Registered Nurse (RN) license in New York State.
Minimum 2 years of clinical experience in a healthcare setting.
Minimum 1 year of community-based case management experience, including coordinating care for individuals with complex medical, behavioral or social needs.
Experience in long-term care, home health, hospice, assisted living or public health.
Proficiency in Microsoft Outlook, Word and Excel.
Valid New York State ID (or ability to obtain prior to hire).
Residency in New York State.
Valid Driver’s License and reliable transportation.
Ability to travel across the Capital Region, visiting members in homes, community facilities, hospitals and provider locations.
Preferred Qualifications
Behavioral health or advanced clinical degree.
Experience with electronic charting systems.
Experience coordinating community-based resources.
Background in field-based care management.
Experience managing populations with significant medical or behavioral complexities.
Proficiency in UAS-NY.
All remote employees must comply with UnitedHealth Group’s Telecommuter Policy.
Compensation and Benefits
Hourly Pay Range: USD 28.27 – 50.48 (based on full-time schedule, experience and market conditions).
Compensation may vary based on certifications, education and local labor factors.
Eligible employees receive a comprehensive benefits package, recognition programs, equity stock purchase options and 401(k) contribution opportunities.
Note: The sign-on bonus applies only to external applicants. Current employees of UnitedHealth Group or related entities are not eligible.
Commitment to Equity and Inclusion
UnitedHealth Group is dedicated to building a healthcare system that supports all individuals equitably, regardless of race, identity, background or income. The organization upholds strict Equal Employment Opportunity standards and fosters a workplace that values diversity and inclusion at every level.
UnitedHealth Group maintains a drug-free workplace. Candidates must complete a drug screening before employment.
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