Job Title:
Recruitment & Retention Solution Strategist (Remote / US-Based)
Location:
USA – Remote (OR-based)
Job ID:
25000162
Company Overview:
Syneos Health® is a fully integrated biopharmaceutical solutions organization that accelerates customer success by translating clinical, medical affairs, and commercial insights into outcomes.
Key Highlights:
Patient- and client-centric clinical development model
Collaborative, innovative, and agile work environment
29,000 employees across 110 countries
Inclusive Total Self culture promoting authenticity and belonging
Job Summary:
The Recruitment & Retention Solution Strategist develops innovative, data-driven strategies to optimize patient recruitment and retention across clinical trials. This role serves as a subject matter expert during the pre-award phase, collaborating with internal teams and clients to ensure strategies are feasible, timely, and minimize site and patient burden.
Key Responsibilities:
Develop customized patient recruitment and retention strategies aligned with study goals and client expectations
Assess study-specific factors (target population, protocol complexity, site feasibility, geography) to inform strategy development
Collaborate with internal teams and business development to craft competitive and differentiated RFP responses
Initiate Patient Recruitment Plans (PRPs), documenting potential risks and mitigation strategies
Partner with cross-functional experts (feasibility, operational, data science) to integrate real-world data and predictive analytics
Engage with clients during pre-award discussions and bid defense meetings
Represent Recruitment & Retention (R&R) in strategic sponsor discussions, ensuring solutions align with client goals
Track proposal outcomes, analyze performance data, and refine future strategies
Contribute to best practices, case studies, and lessons learned to advance R&R solutioning
Stay current on global regulatory requirements, cultural considerations, and patient engagement best practices
Qualifications:
Graduate degree preferred with ≥5 years of experience in:
Patient recruitment and retention strategy
Clinical trial feasibility
Related areas in clinical research
Experience designing and implementing recruitment strategies across multiple trial phases
Proven collaboration with operational, medical, business development, site feasibility, and vendor stakeholders
Experience managing site-level recruitment activities (patient scheduling, data collection, site initiation)
Strong understanding of clinical trial protocols and factors influencing recruitment feasibility
Experience presenting strategies to sponsors/clients in bid defense settings
Background in complex therapeutic areas (rare diseases, pediatrics, geriatrics, terminal illness studies)
Ability to manage multiple concurrent projects under tight deadlines
Skilled in evaluating recruitment and retention data for strategy optimization
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Professional organization membership in clinical research preferred
Core Competencies:
Leadership, communication, and analytical skills
Strong organizational and presentation abilities
Entrepreneurial mindset focused on innovation and problem-solving
Ability to balance financial, operational, and client priorities with integrity
Strategic thinker with hands-on experience executing recruitment and retention initiatives
Impact and Contribution:
Ensures timely patient enrollment and site engagement across clinical trials
Supports pre-award planning and client-facing recruitment strategy development
Enhances patient access to clinical research through innovative and data-driven approaches
Collaborates with cross-functional teams to optimize study outcomes
Job Category:
Clinical Operations / Recruitment & Retention Strategy
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