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Operations Specialist 1

0-3 years
Not Disclosed
10 Nov. 18, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Operations Specialist I – Pharmacovigilance

Locations: Bangalore, Kolkata, Thane, India

Employment Type: Full-Time

Experience Required: 0–3 years in pharmacovigilance or clinical operations; candidates with less than 30 days notice period preferred

About the Role:
IQVIA is seeking an Operations Specialist I to support the processing and management of safety data across multiple service lines. This role involves accurate data handling, compliance with global and local regulatory requirements, and collaboration with cross-functional teams including clinical, data management, and medical affairs. The Operations Specialist will contribute to high-quality pharmacovigilance operations that support patient safety and regulatory compliance.

Key Responsibilities:

  • Review, assess, and process safety data and adverse event (AE) information according to SOPs, regulatory guidelines, and project requirements.

  • Perform pharmacovigilance activities including AE/endpoint collection, status determination, database entry, AE/product coding, narrative writing, and literature activities.

  • Ensure high-quality standards, productivity, and timely delivery of assigned tasks.

  • Maintain and track cases, ensuring completeness and accuracy of safety data.

  • Liaise with internal teams (project management, clinical, data management) and external stakeholders (investigators, medical monitors, site coordinators) to resolve project-related issues.

  • Attend project meetings and provide feedback to operations managers on challenges or successes.

  • Mentor new team members and provide guidance on standard procedures.

  • Support department initiatives and contribute to process improvements.

  • Conduct medical review of non-serious AEs/ADRs when applicable, ensuring accurate coding, causality assessment, and regulatory compliance.

  • Maintain documentation for all communications and ensure adherence to company quality policies.

Qualifications & Skills:

  • Bachelor’s degree in scientific, healthcare, or allied life sciences discipline.

  • Up to 3 years of experience in pharmacovigilance, clinical research, or related fields.

  • Knowledge of medical terminology and pharmacovigilance databases (LSMV/ArisG preferred).

  • Understanding of global, regional, and local clinical research regulatory requirements.

  • Proficiency in Microsoft Office and web-based applications.

  • Strong attention to detail, organizational skills, and time management.

  • Effective verbal and written communication skills.

  • Ability to multitask, prioritize, and meet strict deadlines in a dynamic environment.

  • Self-motivated, flexible, and capable of independent work as well as team collaboration.

  • Willingness to work in shifts and occasional travel if required.

Why Join IQVIA:

  • Work with a leading global provider of clinical research services, commercial insights, and healthcare intelligence.

  • Contribute to innovative projects that improve patient outcomes and advance healthcare solutions worldwide.

  • Opportunities for professional growth, cross-functional exposure, and skill development.

  • Collaborative and inclusive work environment with flexible work arrangements.

About IQVIA:
IQVIA connects data, technology, advanced analytics, and domain expertise to help healthcare organizations develop innovative medical treatments. With global operations and industry-leading capabilities, IQVIA accelerates clinical research, supports commercialization strategies, and improves patient outcomes worldwide. Learn more at https://jobs.iqvia.com.

How to Apply:
Submit your resume to join a dynamic pharmacovigilance team contributing to global patient safety and healthcare innovation.

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