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Clinical Operations Manager, Fsp 360, India, Home Based

6-8 years
Not Disclosed
10 Nov. 27, 2025
Job Description
Job Type: Full Time Remote Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Clinical Operations Manager – FSP 360 (Home-Based, India)

Location: India (Remote/Home-Based)
Job Type: Full-Time
Updated: November 14, 2025
Job ID: 25103290

Company Overview

Syneos Health is a fully integrated biopharmaceutical solutions organization, committed to accelerating clinical development and improving patient outcomes. With over 29,000 employees across 110 countries, Syneos Health combines scientific, medical, and commercial expertise to deliver efficient and compliant clinical solutions. The company emphasizes a customer- and patient-centric approach in all aspects of its operations.

Why Work at Syneos Health

  • Continuous career development, training, and mentorship opportunities

  • Supportive and engaging line management

  • Inclusive and diverse “Total Self” culture that encourages authenticity

  • Opportunities to work across global clinical studies and therapeutic areas

  • A culture that values innovation, collaboration, and operational excellence

Role Overview

The Clinical Operations Manager (FSP 360) will lead a home-based team in India, ensuring operational excellence, high-quality delivery, and compliance across clinical functions. The role focuses on customer delivery, business impact, and people leadership, acting as a Syneos Health ambassador for internal and external stakeholders.

Key Responsibilities

Customer Delivery & Success

  • Build strong, collaborative relationships with customer points of contact (PoCs)

  • Ensure team compliance with KPIs, SOPs, and ICH-GCP standards

  • Manage headcount planning, job requisitions, and resource allocation

  • Oversee system updates, documentation, and adherence to quality standards

  • Conduct oversight visits for Clinical Research Associates, as required

Business Impact

  • Share knowledge and best practices across the FSP 360 operating model

  • Make data-driven decisions to enhance team performance and operational efficiency

  • Support revenue targets by ensuring the right balance of skills and resources

  • Represent Syneos Health at professional meetings and seminars

People Leadership

  • Manage team members’ performance, training, and professional development

  • Ensure compliance with HR processes, timecards, and expense reporting

  • Promote staff engagement, retention, and a positive workplace culture

  • Model inclusive behaviors and proactively address bias in decision-making

Required Experience & Qualifications

  • Bachelor’s degree in Life Sciences, Pharmacy, Clinical Research, or related field

  • 6–8 years of experience in clinical operations, functional service provider (FSP) models, or clinical project management

  • Proven experience in team leadership, cross-functional collaboration, and performance management

  • Strong knowledge of clinical trial processes, ICH-GCP guidelines, and regulatory compliance

  • Excellent communication, organizational, and problem-solving skills

  • Ability to work effectively in a remote/home-based setup

Additional Information

Syneos Health is committed to providing reasonable accommodations as required by law. Equivalent experience, skills, or education may be considered. The company reserves the right to assign additional responsibilities as needed to meet business objectives.

About Syneos Health’s Impact

  • Worked with 94% of FDA-approved novel drugs and 95% of EMA-authorized products

  • Supported over 200 studies across 73,000 sites and 675,000+ trial participants

Learn more: syneoshealth.com

How to Apply

Candidates with relevant or transferable skills are encouraged to apply. Join the Syneos Health Talent Network to stay informed about future clinical operations opportunities.