Clinical Operations Manager – FSP 360 (India, Remote/Home-Based)
Location: India (Remote/Home-Based)
Job ID: 25103290
Updated: November 14, 2025
Experience Required: 7–10 years in Clinical Operations and FSP/Multifunctional Team Management
About Syneos Health
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization, driving innovation to accelerate clinical and commercial success. By translating clinical, medical affairs, and commercial insights into actionable outcomes, we enable clients to address complex healthcare challenges efficiently.
Our Clinical Development model prioritizes the patient and customer at the center of every process. Through streamlined workflows and collaborative teamwork, Syneos Health fosters a high-impact environment for both employees and clients.
Role Overview
The Clinical Operations Manager – FSP 360 is responsible for overseeing and managing multifunctional FSP 360 teams in India. This home-based role ensures delivery excellence, regulatory compliance, and customer satisfaction across clinical operations activities.
This position requires a seasoned professional with strong leadership, stakeholder management, and clinical operations expertise. The role demands collaboration across teams, driving process improvements, and achieving KPIs aligned with client expectations.
Key Responsibilities
Customer Delivery and Success
Build and maintain strong relationships with client points of contact, gathering feedback for continuous improvement.
Ensure team compliance with KPIs, SOPs, work instructions, and global/local regulations including ICH-GCP.
Manage headcount and resource allocation, identifying staffing needs proactively.
Address and escalate customer issues through appropriate channels, implementing remediation plans as needed.
Conduct oversight visits for Clinical Research Associates (CRAs) and monitor quality compliance.
Business Impact
Share knowledge and best practices across teams to optimize FSP 360 operations.
Make informed, data-driven decisions impacting team performance and overall business unit success.
Drive recruitment, retention, and skill development to meet revenue and delivery targets.
Represent Syneos Health at professional meetings or industry seminars as required.
People Leadership
Manage team performance, providing coaching, mentoring, and professional development opportunities.
Ensure staff complete training and maintain compliance with internal and client requirements.
Oversee HR-related processes, including timecards, expense reporting, and administrative duties.
Promote a culture of diversity, equity, and inclusion, modeling inclusive behaviors and managing bias proactively.
Qualifications & Experience
7–10 years of experience in clinical operations, functional service provider (FSP) management, or equivalent clinical trial leadership roles.
Demonstrated expertise in managing multifunctional teams within clinical trials.
Strong knowledge of ICH-GCP, SOPs, and regulatory compliance.
Proven ability to manage client relationships, KPIs, and operational excellence.
Excellent communication, stakeholder management, and problem-solving skills.
Comfortable working in a remote/home-based setup, coordinating across teams and geographies.
Why Join Syneos Health?
Be part of a global workforce of 29,000+ employees across 110 countries.
Contribute to clinical trials impacting 94% of novel FDA-approved drugs and 95% of EMA-authorized products in recent years.
Access career development programs, mentorship, and growth opportunities.
Thrive in an inclusive, diverse, and collaborative workplace culture.
Additional Information
Responsibilities listed are not exhaustive; additional duties may be assigned as needed.
Equivalent education or experience will be considered.
Compliance with global employment laws and ADA accommodations will be provided as applicable.
Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | Tarasadi | Vadodara | Vapi |Maharashtra :
Airoli | Ambernath | Amravati | Aurangabad | Dhule | Dombivali | Jalgaon | Kolhapur | Kurkumbh | Kurla | Madhapur | Mumbai | Nagpur | Nashik | Navi Mumbai | Pune | Pune city | Shirpur | Tandalja | Tarapur | Thane | Vikhroli | Yerawada |Haryana :
Ambala | Gurugram | Haryana | Hisar | Kurukshetra | Panchkula | Rohtak | Shivalik |Andra Pradesh :
Anakapali | Anantapur | Bhimavaram | Chittoor | Guntur | Gurgaon | Mangalagiri | Nellore | Pydibimavaram | Tirupathi | Vijayawada | Visakhapatnam |Tamil Nadu :
Annamalainagar | Chennai | Coimbatore | Erode | Madurai | Nagercoil | Ooty | Pudupakkam | Srivilliputtur | Tiruchirappalli | Trichy | Vellore | Yogyakarta |Himachal Pradesh :
Baddi | Solan |Rajasthan :
Banasthali | Bhiwadi | Jaipur | Pilani | Udaipur |Karnataka :
Bangalore | Belgaum | Bengaluru | B.G Nagara | Bommasandra | Colorado | Czech Republic | Karnataka | Mangaluru | Mysore | Udupi |Punjab :
Bathinda | Bela | Chandigarh | ludhiana | Moga | Mohali | Patiala | Phagwara | Rajpura |Madhya Pradesh :
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Dehradun | Halifax | Nainital | Rishikesh | Roorkee |Delhi :
Delhi | India | New Delhi | PAN-India |Assam :
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Digha | Kolkata | Mukundapur |Uttar Pradesh :
Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Goa :
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Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Siliguri |Illinois :
Abbott Park | Bloomingdale | Champaign | Chicago | Deerfield | Glenview | Lake Forest | Lombard | Naperville | Norridge | Park RIdge | Round Lake |Maryland :
Aberdeen | Baltimore | Bel Air | Cheverly | Columbia | Elkridge | Gaithersburg | Largo | Linthicum | Rockville | Towson | Upper Marlboro | White Plains |Texas :
Abilene | Arlington | Austin | Boerne | Brenham | Bulverde | Carrollton | Cedar Hill | Corpus Christi | Corsicana | Dallas | Denton | El Paso | Fort Worth | Garland | Houston | Lakeway | Longview | Mcallen | North Richland Hills | Plano | Richardson | San Antonio | Seguin | Tyler | Waco |California :
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Albany | Biddle | Brooklyn | Buffalo | Hauppauge | Hawthorne | Hicksville | Ithaca | Middleburgh | Morningside Heights | New York | Pearl River | Poughkeepsie | Rensselaer | Rhinebeck | Syracuse | Utica | Watertown |New Mexico :
Albuquerque | Farmington | Santa Fe | Tucumcari |Pennsylvania :
Ambler | Bethlehem | Collegeville | Harrisburg | Lancaster | Marietta | Middletown | Philadelphia | Pittsburgh | Plymouth Meeting | Pottstown | Radnor | Sellersville | Southampton | Spring House | West Chester | Wyomissing |Alaska :
Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
Arizona | Buffalo Grove | Clayton | Downers Grove | fairmont | Georgia | Keene | Michigan | Mt. Pleasant | New Jersy | OH | Piedmont | Salisbury | United States | Whitesboro | Winston-Salem |Georgia :
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Chandler | Kingman | Lake Havasu City | Mesa | Peridot | Phoenix | Surprise | Tempe | Tucson | Yuma |South Carolina :
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Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Kentucky :
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Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
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Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
Queensland |Melbourne :
South Yarra |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
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Auckland |New Zealand :
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Tartu | Estonia |Harju County (Maakond) :
Tallinn |Hà Nội :
Hà Nội | Hanoi |Ho Chi Minh :
Ho Chi Minh City |Italy :
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Saitama | Japan |Tokyo :
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Oulu |Southwest Finland (Varsinais-Suomi) :
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Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
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Bangkok |Israel :
Netanya | Tel Aviv | Yavne | Kfar Saba | Be'Er Sheva |Remote :
Hungary | McFarland | Faridabad | Thailand | French | Castlebar | Nairobi | Lousiana | Manipal | Green Way | Leinster | Hammond | Remote, USA | Melbourne | Switzerland | Minnesota | Remote | Zaragoza | Belgium | Medan | Blue Bell | Remote - Africa | Riga | Texas | Remote - South America (Latin Americal) | Victoria | Regulatory Labeling Manager (NA and LATAM Only) | Remote - Europe | Springville | Tulsa | Lenexa | Bountiful | Bishop | Ireland | Remote - Middle East | Slovakia | Xzagreb |Republic of Colombia :
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Brentwood |Bucharest :
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Ciudad de México | New Mexico |Dubai :
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Khulais | Riyadh | King Abdullah Economic City | Jeddah | Najran | Rabigh |Kuala Lumpur :
Kuala Lumpur |Kyiv Oblast :
Kyiv |Lima Region :
Lima |France :
Lyon | Paris |South Africa :
South Africa | Midrand |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
Sarajevo |Singapore :
Singapore |Sofia City :
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