Nurse Navigator – Syneos Health | Portland, OR
Job Summary:
Syneos Health is seeking a dedicated Nurse Navigator for its on-site team in Portland, Oregon. This role blends patient advocacy, clinical education, and pharmaceutical care support. As a registered nurse, you’ll provide inbound and outbound patient communications, deliver virtual training, and assist in managing chronic conditions with injectable therapies. Ideal for nurses who are passionate about improving patient outcomes in the pharmaceutical sector.
Key Responsibilities:
Deliver inbound and outbound patient support in a pharmaceutical environment
Collaborate with regulatory, medical affairs, and Nurse Managers to address patient needs
Provide education and training to patients using customer-approved materials
Conduct virtual training sessions related to injectable therapies
Manage multiple communication channels including calls and emails
Troubleshoot clinical concerns and ensure patient issues are resolved effectively
Maintain accurate documentation and demonstrate exemplary customer service
Required Skills & Qualifications:
Bachelor’s degree in Nursing (RN or BSN)
Minimum 2 years’ experience in customer service or patient care for chronic conditions
Hands-on experience with injectable therapies
Strong communication, multitasking, and organizational skills
Preferred: Experience managing chronic conditions such as autoimmune diseases or short bowel syndrome
Perks & Benefits:
Competitive annual salary: $90,000–$94,400
Bonus or commission potential based on performance
Company car or car allowance eligibility (for some roles)
Full health benefits: Medical, Dental, and Vision
401(k) with company match
Flexible PTO and paid sick leave (compliant with local/state regulations)
Inclusive and diverse work culture with growth opportunities
Supportive, resource-rich environment for career development
Company Description:
Syneos Health is a global leader in biopharmaceutical solutions, combining clinical and commercial capabilities to bring therapies to market faster. With a strong presence across all major therapeutic areas, Syneos empowers healthcare professionals to improve patient lives worldwide.
Work Mode: On-site
Location: Portland, OR, United States
Ready to join a mission-driven team that improves patient care?
Apply now and become a vital part of Syneos Health's innovative pharmaceutical support network.
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