Job ID: R-01334372 | Full-Time | Category: Clinical Research | Onsite
The Manager, Clinic Operations plays a critical role in ensuring operational excellence across multiple clinical departments within a leading global Contract Research Organization (CRO). This position supports the safe, compliant, and efficient execution of clinical research studies, contributing directly to the advancement of innovative therapies that address major global health challenges.
This role oversees departmental activities, staff development, clinic scheduling, operational workflows, and cross-functional collaboration to ensure the highest standards of clinical performance.
Oversee and coordinate daily operations across assigned clinical departments.
Collaborate with Team Leaders to support clinical staff and streamline operational workflows.
Evaluate departmental performance, operational quality, and clinical readiness.
Partner with the Medical Director during feasibility assessments to ensure all volunteer safety requirements are integrated into study scheduling.
Develop study scheduling strategies aligned with operational capacity and client expectations.
Manage internal and external communications related to bed availability, timelines, and study requirements.
Lead, mentor, and develop clinical teams, ensuring continuous training and competency.
Manage hiring decisions, performance evaluations, coaching, and employee relations.
Approve staffing actions including hiring, corrective actions, time records, leave, and overtime.
Interpret and implement policies, procedures, and regulatory requirements across teams.
Ensure adherence to ICH/GCP, FDA guidelines, and clinical research industry standards.
Bachelor’s degree or equivalent academic or vocational qualification.
Minimum 5+ years of relevant experience in clinical operations or clinical research.
At least 1 year of leadership or supervisory experience.
Equivalent combinations of education, training, and directly related experience may be considered.
Strong knowledge of ICH/GCP, FDA, and clinical research regulations.
Excellent organizational, problem-solving, and decision-making skills.
Proficient verbal and written communication abilities.
Strong interpersonal skills with the ability to mentor and motivate teams.
Skilled in Microsoft Office and clinical software tools.
Ability to manage multiple priorities in a fast-paced environment.
High attention to detail and commitment to quality.
Fully onsite role based in Las Vegas, Nevada.
Office and clinical environment with required use of PPE (lab coat, gloves, protective eyewear, etc.).
Exposure to biological materials and fluctuating temperatures may occur.
Occasional domestic travel; rare international travel.
Ability to remain stationary for extended periods (6–8 hours).
Frequent movement, bending, and upper-body rotation.
Ability to lift or carry items up to 20 lbs.
Regular use of computers and clinical software systems.
Ability to communicate complex information effectively.
This role offers the opportunity to contribute significantly to clinical research operations within a globally recognized CRO, supporting high-impact studies that shape the future of healthcare.
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