Job Title: Medical Information Specialist
Location: Pune, Maharashtra, India
Job Type: Full-time
Department: Customer Service
Job Family: Medical & Regulatory Affairs
At EVERSANA, we are proud to be certified as a Great Place to Work globally. We are driven by a vision to create a healthier world, supported by over 7,000 employees who are dedicated to delivering next-generation commercialization services to the life sciences industry. Serving more than 650 clients, including innovative biotech startups and established pharmaceutical companies, we help bring cutting-edge therapies to market and support the patients who depend on them. Join our team to make an impact and be part of a diverse, inclusive culture.
The Medical Information Specialist plays a key role in providing timely, scientifically balanced, and evidence-based information to healthcare professionals, patients, caregivers, and payers. This role involves responding to unsolicited requests for product information and handling adverse events and product complaints in a customer-centric manner. As a member of the Medical Information Contact Center (MICC) team, you will support multiple pharmaceutical clients and therapeutic areas, providing expert-level knowledge and services.
At EVERSANA, we embrace diversity, equity, and inclusion as core values. We are an Equal Opportunity Employer and value the unique experiences, perspectives, and backgrounds of our employees. If you're passionate about improving patient lives and shaping the future of healthcare, EVERSANA is the place for you!
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