Health Information Management Associate – Portland, ME
Location: Portland, ME (On-site)
Company: Northern Light Health (in partnership with Optum)
Compensation: $16.00 – $27.69 per hour
Work Mode: On-site
Job Summary
Northern Light Health, in strategic partnership with Optum, is seeking a Health Information Management (HIM) Associate to support efficient processing of patient health records and information. This role involves document scanning, indexing, chart analysis, and HIPAA-compliant data handling to ensure accurate medical documentation and high-quality healthcare services. Ideal candidates will have healthcare administrative experience and strong attention to detail in medical records management.
Responsibilities
Process, scan, and index health records adhering to HIPAA regulations and Joint Commission/CMS standards.
Perform deficiency analysis and ensure completion of patient documentation.
Retrieve, pack, and transport charts from nursing units for scanning.
Prepare weekly and monthly audits of hospital charts to maintain compliance.
Handle calls in the Release of Information call center and abstract data in Cerner and ROI applications.
Maintain productivity benchmarks and log patient requests accurately.
Ensure a safe environment by following all Northern Light Health policies.
Support administrative functions and other tasks as needed.
Required Skills & Qualifications
High School Diploma or GED.
1+ year of customer service experience with problem-solving abilities.
Proficiency in Microsoft Word and Excel (create, edit, and manage documents).
Ability to work on-site at 175 Fore River Parkway, Portland, ME 04102.
Availability for full-time hours, Monday – Friday (8:00 AM – 5:00 PM), with occasional overtime.
Full flu vaccination compliance (and boosters where mandated).
Preferred Qualifications
1+ year of healthcare customer service experience.
Familiarity with Medicare/Medicaid services and call center operations.
Clerical or administrative support experience in healthcare.
Knowledge of ICD-9 and CPT coding.
Perks & Benefits
Competitive hourly pay of $16.00 – $27.69.
Comprehensive health, dental, and vision insurance.
401(k) with company contributions.
Equity stock purchase plan.
Incentive and recognition programs.
Paid on-the-job training (4 weeks).
Company Description
Northern Light Health, in collaboration with Optum and UnitedHealth Group, is a leading healthcare system in Maine. Committed to streamlined patient care, compliance, and advanced health data management, Northern Light Health focuses on improving health outcomes through technology and a compassionate workforce.
Work Mode
On-site – Portland, Maine (Northern Light Mercy Hospital).
Apply Now
Take your healthcare career forward with a growing, patient-focused organization. Apply today to become a Health Information Management Associate at Northern Light Health.
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