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Customer Support Executive

Omega Healthcare Management Services
Omega Healthcare Management Services
0-1 years
Not Disclosed
25 May 29, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Posting: Customer Support Executive


Job Overview

  • Job Code: OMH/CSE/1360461

  • Designation: Customer Support Executive

  • Company: Omega Healthcare Management Services Pvt Ltd

  • Location: Bengaluru-I, Karnataka, India

  • Country: India

  • Grade: 1B

  • Openings: 25

  • Posting Date: 17 May 2025

  • Closing Date: 31 May 2025

  • Experience Required: 0 – 1 years


Key Skills

  • Customer Support

  • IT Service Management

  • Windows Server

  • Business Development

  • Telecommunications

  • Data Center

  • Vendor Management

  • Service Delivery

  • Project Management

  • CRM

  • ITIL


Education & Certification

  • Education Qualification: Not specified

  • Certifications: Not specified


Job Description

Typical Responsibilities for this Role (Inferred)

Given the role and required skills, responsibilities may include:

  • Handling inbound and outbound customer support calls/emails

  • Resolving technical or service-related queries

  • Using CRM systems to track and manage customer interactions

  • Escalating complex issues to appropriate teams

  • Ensuring high levels of customer satisfaction and service quality

  • Documenting and following standard operating procedures (SOPs)