Job Title
Executive Director, Functional Service Provider (FSP) Team – Partnership Lead
Location
Remote – North Carolina, United States
Job ID: R-01314779
Job Type: Full-time
Work Environment: Fully Remote (Office-based)
Work Schedule: Standard (Monday–Friday)
Company Overview
Thermo Fisher Scientific’s PPD® clinical research division is a global leader in delivering contract research services, focused on innovation, precision, and patient-centered drug development. This role is part of the strategic FSP (Functional Service Provider) team responsible for long-term partnership success.
Role Summary
As Executive Director, Operational Delivery FSP, you will lead FSP strategic delivery, manage high-impact client partnerships, and ensure successful implementation of the Client FF 2.0 Operating Model. The role requires top-tier leadership, client engagement, resource management, and cross-functional collaboration to optimize performance and long-term success.
Key Responsibilities
Strategic Oversight & Execution
Develop and execute FSP operational strategies aligned with business objectives
Implement Client FF 2.0 Operating Model through structured change management
Drive continuous improvement initiatives across FSP and functional teams
Client & Partner Engagement
Act as the primary contact for escalations on strategic FSP accounts
Lead governance efforts for FSP programs and ensure alignment with client expectations
Collaborate with Business Development and Talent Acquisition to support proposals and growth
Resource & Talent Management
Partner with functional leaders to ensure resource readiness and tailored training
Lead, coach, and mentor the FSP Operational Delivery Leads
Participate in strategic talent planning and staff development initiatives
Financial & Risk Management
Manage project risks and escalate critical issues as needed
Develop FSP delivery models, KPIs, and risk management frameworks
Oversee budgeting, forecasting, and cost-efficiency planning
Cross-Functional Leadership
Coordinate governance models and internal communication for multi-department alignment
Support cross-divisional partnerships, strategic meetings, and executive-level briefings
Influence strategic priorities at the corporate and client level
Requirements
Education
Bachelor’s degree or equivalent; licensed healthcare certification a plus
Equivalent combination of education and experience will be considered
Experience
15+ years in clinical research and drug development
4+ years in clinical program leadership or executive project oversight
Extensive experience growing and managing global client accounts in a CRO/FSP environment
Skills
Exceptional leadership, mentorship, and change management skills
Deep knowledge of CRO/FSP operating models and KPIs
Strong financial and commercial acumen
Excellent decision-making and conflict resolution ability
Ability to operate at both strategic and execution levels
Compensation & Benefits
Competitive salary and executive-level bonus structure (disclosed during screening)
Full suite of Thermo Fisher Scientific benefits including:
Health, dental, vision, life insurance
401(k) with company match
Paid time off and holidays
Employee Stock Purchase Plan (ESPP)
Tuition reimbursement and EAP
Gujarat :
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Ranchi |Sikkim :
Rangpo |India :
Siliguri |Illinois :
Abbott Park | Bloomingdale | Champaign | Chicago | Deerfield | Glenview | Lake Forest | Lombard | Naperville | Norridge | Park RIdge | Round Lake |Maryland :
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Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
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Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
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