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Client Partner - Accounts Receivable (Ar Caller)

Access Healthcare
Access Healthcare
1-4 years
Not Disclosed
10 Jan. 13, 2026
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Client Partner – Accounts Receivable (AR Caller)

Location: Noida, Uttar Pradesh, India
Job Type: Permanent | Full-Time
Department: Accounts Receivable / Revenue Cycle Management
Posted On: [Insert Date]

Job Overview

We are seeking motivated Accounts Receivable (AR) Callers / Client Partners to join our Noida team. In this role, you will handle outbound communications with insurance companies to follow up on pending medical claims and ensure timely reimbursements. This position is a key part of the healthcare revenue cycle management (RCM) process, offering hands-on experience in claims follow-up, denial management, and accounts receivable analysis.

The ideal candidate should have excellent spoken English skills, strong analytical abilities, and the ability to work in a night-shift international voice environment.

Key Responsibilities

  • Conduct pre-call analysis and verify claim status using IVR, web portals, or client systems

  • Maintain complete documentation on client software, ensuring a clear audit trail for future reference

  • Record after-call actions and perform post-call follow-up for pending claims

  • Resolve inquiries, requests, and complaints effectively at the first point of contact

  • Provide accurate product/service information to clients by reviewing medical documentation, authorization forms, nursing notes, and explanation of benefits

  • Analyze accounts receivable data to determine reasons for underpayments, top denial reasons, and days in A/R

  • Apply appropriate codes and document reasons for denials or underpayments accurately

Experience & Qualification Requirements

  • 1–4 years of experience in accounts receivable follow-up or denial management for US healthcare clients

  • Strong verbal communication skills and call center experience

  • Familiarity with denials management and A/R fundamentals is preferred

  • Willingness to work in night shifts

  • Basic computer proficiency

  • Prior experience with medical billing software and knowledge of ICD/CPT codes is an advantage

Education & Certification

  • Graduate or equivalent in any discipline

  • Training on client-specific medical billing software will be provided

Skills & Competencies

  • Analytical and detail-oriented mindset

  • Ability to maintain professionalism and ethical standards in all interactions

  • Comfortable working in a high-volume, KPI-driven environment

  • Adaptable to dynamic workflow and team requirements

Location

B-11, Sector-63, Noida – 201301, Uttar Pradesh, India

How to Apply

  • Email: careers@accesshealthcare.com

  • Phone: +91-99111-44584