Client Partner – Accounts Receivable (AR Caller)
Location: Noida, Uttar Pradesh, India
Job Type: Full-Time | Night Shifts
Experience Required: 1–4 Years
Domain: Healthcare Revenue Cycle Management (RCM) | US Healthcare AR
Job Overview
Kick-start or advance your career in US Healthcare Accounts Receivable (AR) by joining a high-performing call center operations team. As a Client Partner – AR Caller, you will play a vital role in the healthcare revenue cycle by following up on unpaid and underpaid insurance claims, resolving denials, and ensuring timely reimbursements for healthcare providers. This role offers structured training, exposure to US payers, and long-term career growth in healthcare RCM.
Key Responsibilities
Conduct pre-call analysis by reviewing claim details using payer IVR systems, web portals, and internal billing software
Perform outbound calls to US insurance companies to follow up on pending, denied, or underpaid claims
Accurately document call outcomes, actions taken, and next steps within client billing systems to maintain a clear audit trail
Execute post-call analysis and update claim statuses based on payer responses
Resolve payer inquiries, requests, and complaints to ensure first-call resolution wherever possible
Review and interpret supporting documentation such as authorizations, nursing notes, medical records, and Explanation of Benefits (EOBs) prior to calling
Analyze Accounts Receivable data, including days in A/R, underpayments, denial trends, and payer behaviors
Apply appropriate denial and adjustment codes while documenting reasons for denials or underpayments
Required Skills & Competencies
Strong verbal communication skills with confidence in international voice processes
Solid understanding of US healthcare AR workflows and denial management
Ability to analyze claim data and payer responses effectively
Strong documentation, follow-up, and organizational skills
Customer-focused mindset with the ability to resolve issues efficiently
Qualifications & Experience
Experience: 1–4 years of hands-on experience in US Healthcare Accounts Receivable follow-up or denial management
Education: Graduate in any discipline
Technical Skills:
Basic computer proficiency
Prior experience with medical billing software is an advantage (training provided)
Additional Knowledge (Preferred):
Healthcare terminology
Basic understanding of ICD and CPT codes
Work Requirements
Willingness to work night shifts aligned with US business hours
Ability to work from the Noida office location
Why Join Us
Comprehensive training on client-specific medical billing systems
Exposure to leading US insurance payers and healthcare workflows
Clear career growth opportunities within Healthcare RCM and AR operations
Supportive work environment focused on skill development and performance excellence
SEO Keywords Optimized
Accounts Receivable Caller Jobs Noida, AR Caller US Healthcare, Healthcare RCM Jobs India, Denial Management Jobs Noida, Medical Billing AR Jobs, US Insurance Calling Jobs, Healthcare Call Center Jobs
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