Senior Client Partner – Accounts Receivable (AR Caller)
Location: Noida, Uttar Pradesh, India
Job Type: Full-Time | Night Shift (US Healthcare)
Experience Required: 2–5 Years
Domain: Healthcare Revenue Cycle Management (RCM) | US Healthcare AR
Job Overview
We are seeking an experienced Senior Client Partner – AR Caller to join our US Healthcare Revenue Cycle Management operations in Noida. This role is ideal for professionals with strong expertise in Accounts Receivable follow-up, insurance calling, and denial resolution on the provider side. The position plays a critical role in accelerating cash flow, resolving complex billing issues, and maintaining high-quality client relationships across US healthcare payer networks.
Key Responsibilities
Perform outbound calls to US insurance companies to resolve outstanding balances from AR aging reports
Manage assigned Accounts Receivable portfolios, ensuring timely and accurate follow-up
Identify, analyze, and resolve billing issues that cause claim payment delays or denials
Review unpaid and underpaid provider claims and initiate corrective actions
Coordinate with clearinghouses and EDI teams to resolve claim transmission and rejection issues
Handle patient billing inquiries and update account and insurance information accurately
Maintain strong working relationships with internal stakeholders and external payer representatives
Escalate complex or high-risk collection issues to management in a timely manner
Ensure accurate documentation of call outcomes, payer responses, and next steps in billing systems
Required Skills & Competencies
Strong verbal communication skills with confidence in US payer interactions
Solid understanding of US healthcare AR workflows, payer rules, and follow-up strategies
Ability to manage high-volume AR worklists with accuracy and efficiency
Problem-solving mindset with the ability to handle escalations independently
Strong documentation, organizational, and time-management skills
Qualifications & Experience
Experience: 2–5 years of hands-on experience in US Healthcare AR Calling or AR Follow-Up (Provider Side)
Education: Graduate in any discipline
Technical Skills:
Basic working knowledge of MS Office tools
Experience using medical billing and AR management systems is preferred
Additional Knowledge (Preferred):
Patient insurance eligibility verification
Understanding of clearinghouse and EDI workflows
Work Requirements
Willingness to work night shifts aligned with US office hours and holiday calendars
Ability to work from the Noida office location
Why Join Us
Opportunity to work on complex, high-impact AR accounts within US healthcare
Exposure to multiple payers, clearinghouses, and provider billing workflows
Structured career growth into AR leadership, client management, or RCM operations
Performance-driven culture focused on quality, compliance, and client satisfaction
SEO Keywords Optimized
Senior AR Caller Jobs Noida, US Healthcare AR Follow-Up Jobs, Healthcare RCM Jobs India, AR Caller Provider Side, Denial Management Jobs Noida, Medical Billing AR Jobs
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