Assistant Manager – Surgery Coding
Requisition Number: 2324302
Job Category: Medical & Clinical Operations
Location: Noida, Uttar Pradesh, India
Employment Type: Full-Time
About the Role
We are seeking an experienced Assistant Manager – Surgery Coding to lead operational performance, team management, quality assurance, and client communication within a high-volume medical coding environment. This role will support strategic initiatives, ensure compliance with industry standards, and drive continuous improvement across assigned projects.
As part of a global healthcare organization focused on improving patient outcomes through technology and innovation, you will play a key role in shaping operational excellence, team development, and client success.
Key Responsibilities
Manage project-level KPIs including productivity, quality, turnaround time (TAT), attendance, and attrition.
Ensure quick turnaround and timely decision-making through strong analytical and logical evaluation of data.
Lead and oversee personnel management, team performance, and discipline across assigned projects.
Provide domain expertise and functional leadership in surgery coding operations.
Build and maintain strong relationships with internal stakeholders and cross-functional teams.
Lead client communication, manage expectations, and serve as the primary point of contact for clients.
Review and analyze periodic operational reports, performance metrics, and process indicators.
Evaluate and refine operational practices, workflows, and procedures to enhance efficiency.
Support quality improvement initiatives and participate in internal audits to ensure compliance.
Foster a positive and collaborative work environment that promotes morale, innovation, and teamwork.
Provide direction to coding teams, resolve operational challenges, and set clear priorities.
Contribute to planning, implementation, and optimization of operational processes in collaboration with senior management.
Develop retention strategies and manage attrition effectively.
Prepare and manage annual business plans, including resource and operating budgets.
Resolve conflicts, negotiate solutions, and manage critical operational situations.
Deliver ongoing performance feedback and conduct coaching sessions for team members.
Comply with organizational policies, work shifts, relocations, team changes, and operational directives as required.
Required Qualifications
Education:
Graduate or Postgraduate in Life Sciences, Allied Health, or related fields (BHMS, BAMS, BPT, BDS, Pharmacy, Nursing, etc.).
Certification:
Valid AAPC or AHIMA certification (CPC, CCS, CPC-H, CCS-P).
Experience Required:
Minimum 8+ years of medical coding experience, including 2+ years in a Team Lead or Assistant Manager capacity, preferably in surgery coding.
Technical Competencies:
Strong knowledge of medical terminology, human anatomy, physiology, and pathophysiology.
In-depth understanding of healthcare workflows, reimbursement methodologies, and billing regulations.
Up-to-date knowledge of coding and billing guidelines, regulatory updates, and compliance requirements.
Leadership & Operational Skills:
Proven ability to manage large teams and drive them toward operational goals.
Strong analytical, coaching, interpersonal, and communication skills.
Experience working with SMEs, auditors, and trainers to identify training needs.
Ability to identify skill gaps, provide targeted education, and enhance team performance.
Proficiency in monitoring operations, attendance management, and daily workflow oversight.
Demonstrated success in employee engagement and customer satisfaction initiatives.
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