Assistant Manager – Case Processing (Pharmacovigilance)
Location: Noida, India | Category: Consulting | Employment Type: Full-Time | Job ID: R2513120 | Posted: January 4, 2026
About Cencora
Cencora is a global healthcare organization committed to improving the lives of people and animals. Our team members are central to delivering innovative solutions while maintaining the highest standards in pharmacovigilance, safety, and compliance.
Role Overview
We are seeking an experienced Assistant Manager – Case Processing to lead pharmacovigilance operations, ensure regulatory compliance, and manage case processing teams. This role combines hands-on ICSR management, project coordination, staff mentoring, and quality oversight for PharmaLex PV projects in a fast-paced, global healthcare environment.
Key Responsibilities
Conduct triage and initial validity assessments of cases, including spontaneous reports, clinical trials, literature, and health authority submissions.
Manage quality, workload, compliance, and documentation for assigned PV projects.
Evaluate the need for expedited reporting to Health Authorities and client partners, ensuring timely submission of ICSRs.
Prepare standard reporting forms (CIOMS I, MedWatch, XML files) and follow-up requests.
Act as line manager for assigned staff, including recruitment, training, mentoring, goal setting, and annual appraisals.
Coordinate project resources, manage departmental CVs, job descriptions, and training records per SOPs.
Ensure compliance with internal standards, national and international regulations, and global pharmacovigilance guidelines.
Represent PV department during audits, inspections, and regulatory assessments.
Draft, review, and organize QA documentation, including SOPs, Working Instructions, templates, and project metafiles.
Oversee case processing, data entry, quality control, and documentation completion.
Actively mentor and support new team members to ensure smooth integration and professional development.
Perform additional responsibilities as assigned by supervisors in alignment with process requirements.
Qualifications & Experience
University degree in Pharmacy, Life Sciences, Medicine, or related field.
Significant experience in pharmacovigilance, ICSR case processing, and team management.
Strong knowledge of PV regulations, GCP, GPvP, ICH, EMA, and FDA guidelines.
Skills & Competencies
Leadership and mentoring skills to manage and develop PV staff.
Excellent organizational, project management, and multitasking abilities.
High attention to detail and service orientation.
Strong interpersonal, communication, and team collaboration skills.
Ability to work under pressure and ensure compliance with strict timelines.
What Cencora Offers
Competitive compensation and benefits aligned with local market practices.
Professional growth opportunities within a global healthcare environment.
Inclusive and collaborative workplace culture emphasizing safety, compliance, and innovation.
Equal Employment Opportunity
Cencora provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other legally protected categories. Reasonable accommodations are available for individuals with disabilities during the employment process.
Affiliated Company: PharmaLex India Private Limited
Application Information
Interested candidates can apply through the company portal. For accommodation requests, contact hrsc@cencora.com or call 888.692.2272.
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