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Am - Rcm Services

5-6 years
Not Disclosed
10 Dec. 2, 2025
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Assistant Manager – RCM Services

Location: Noida, India
Job Type: Full-Time
Experience Required: 5 to 6 years
Job ID: JR103763

About the Company

The organization is committed to supporting clients in achieving and exceeding their financial health goals. With expertise across the reimbursement cycle, the company delivers scalable solutions driven by analytics, advanced technology and clinical insight. The culture emphasizes long-term career development, continuous learning and professional growth.

Position Overview

The Assistant Manager – RCM Services manages daily operations, ensures compliance with service standards and leads a team to deliver high-quality performance across the revenue cycle management function. The role requires strong leadership skills, in-depth AR and denial management knowledge, and the ability to consistently meet organizational KPIs.

Experience Level

  • Total Experience: 5–6 years in Accounts Receivable (AR)

  • Team Handling Experience: Minimum 2 years in a supervisory or team lead role

Eligibility Criteria

  • Any graduate degree

  • Strong proficiency in MS Office (Excel, Word, PowerPoint)

  • Extensive knowledge of AR fundamentals and denial management

  • Excellent verbal and written communication skills

  • Strong leadership, organizational and reporting abilities

  • Willingness to work in continuous night shifts

  • Proficient computer and analytical skills

Key Responsibilities

  • Oversee daily team operations while maintaining required service levels, productivity and quality metrics

  • Manage attrition, shrinkage, absenteeism and overall team performance

  • Ensure consistent implementation of company policies and process compliance

  • Monitor login/log-out adherence, capacity utilization and daily MIS tracking

  • Prepare team schedules and ensure attendance management

  • Evaluate client calls, provide coaching and continuous feedback

  • Serve as the primary contact for resolving internal and external client queries

  • Lead team management, conflict resolution and client coordination activities

  • Support reporting, documentation and performance-driven culture building

Physical Demands

  • Ability to work at a computer for extended periods (6–8 hours daily)

  • Regular use of office equipment requiring hand–eye coordination

  • Occasional lifting of materials up to 20 lbs

  • Ability to work effectively in a fast-paced, deadline-driven environment