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Assistant Manager - Delivery

8-14 years
Not Disclosed
1 May 29, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Posting: Assistant Manager - Delivery


Job Overview

  • Job Code: OMH/AM-D/1359278

  • Designation: Assistant Manager – Delivery

  • Company: Omega Healthcare Management Services Pvt Ltd

  • Location: Chennai-I, Tamil Nadu, India

  • Country: India

  • Grade: 3A

  • Openings: 1

  • Posting Date: 16 May 2025

  • Closing Date: 31 August 2025

  • Required Experience: 8 – 14 years

  • Shift: General Shift / Day Shift

  • Work Mode: Work From Office (WFO)


Key Skills

  • Vendor Management

  • Service Delivery

  • CRM

  • Project Management

  • Business Development

  • MIS

  • Operations Management

  • BPO

  • Process Improvement

  • Telecommunications


Education & Certification

  • Education: Any graduate

  • Certification: Must have coding certification such as CPC, CCS, COC, or AHIMA


Experience Requirements

  • Minimum 8 years of professional and relevant experience in Medical Coding, with specialization in Radiology

  • Proven experience in client and stakeholder management

  • Demonstrated excellence in team and people management


Job Description

Responsibilities

  • Ensure client deliverables and SLAs are consistently met

  • Lead and guide the team based on client-specific training and expectations

  • Analyze performance trends and drive process improvement initiatives

  • Plan staffing levels and optimize resource utilization

  • Collaborate with internal departments to execute staffing and operational strategies

  • Conduct regular team meetings to maintain alignment and morale

  • Serve as the single point of contact for Team Leaders on client and team issues

  • Supervise day-to-day operations including:

    • Productivity tracking

    • Quality monitoring

    • Attendance and performance management

  • Encourage timely and fair performance appraisals in line with company policy


Additional Info

  • Employment Type: Full-Time

  • Department: Delivery – Medical Coding (Radiology)

  • Preferred Attributes:

    • Strong leadership and communication skills

    • Ability to drive efficiency and maintain high service quality