Trainer – RCM AR Processes
Company: Omega Healthcare Management Services Private Limited
Location: Bengaluru, Karnataka, India
Job Type: Full-Time | Work From Office
Experience Required: 3–5 Years
Number of Openings: 1
Grade: 1D
Application Deadline: 20 January 2026
About Omega Healthcare
Omega Healthcare Management Services Pvt. Ltd. is a leading Revenue Cycle Management (RCM) and healthcare outsourcing organization, delivering high-quality billing, coding, and accounts receivable solutions to hospitals, dental clinics, and healthcare providers worldwide.
Job Overview
We are looking for an experienced RCM Accounts Receivable (AR) Process Trainer to guide, train, and mentor staff on accounts receivable operations. The ideal candidate will have hands-on experience in AR calling, denial management, and hospital/dental billing, with the ability to deliver training programs, develop content, and support organizational transitions effectively.
Key Responsibilities
Train and mentor staff on AR processes, denial management, and RCM best practices.
Provide onboarding support and orientation for new leaders and employees.
Develop training materials, manuals, and e-learning content using tools such as Articulate, Adobe Captivate, or Adobe Weaver.
Ensure employees are equipped with practical knowledge to handle AR calling, payment follow-ups, and billing disputes efficiently.
Monitor team performance and provide feedback to improve productivity and accuracy.
Collaborate with management to update processes, guidelines, and transition documentation.
Maintain records of training, performance metrics, and evaluation reports.
Required Skills & Competencies
Strong knowledge of RCM and AR processes, medical billing, and denial management.
Hands-on experience in hospital billing, dental billing, or related healthcare billing domains.
Proficiency in MS Office (Word, Excel, PowerPoint) and training content development tools.
Excellent communication, presentation, and interpersonal skills.
Experience as a Trainer, Process Coach, or Subject Matter Expert (SME).
Analytical mindset with attention to detail and ability to handle complex billing scenarios.
Experience & Qualifications
Education: Any Bachelor’s degree.
Experience: 4+ years in medical billing, AR processes, and RCM, with at least 3 years in a training or coaching role.
Work Details
Location: Bengaluru – Bengaluru-I
Work Mode: Work From Office
Shift: General / Day Shift
Why Join Omega Healthcare
Work with a global leader in RCM and healthcare outsourcing.
Lead impactful training programs, shaping the skills of RCM professionals.
Exposure to AR processes, denial management, and hospital/dental billing operations.
Collaborative and growth-oriented work culture with professional development opportunities.
Equal Opportunity Employer
Omega Healthcare Management Services Pvt. Ltd. provides equal employment opportunities to all qualified candidates, regardless of race, color, religion, gender, sexual orientation, gender identity, disability, or other legally protected characteristics.
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