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3-5 years
Not Disclosed
1 May 29, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Posting: Process Coach – Coding


Job Overview

  • Job Code: OMH/PC-C/1359283

  • Designation: Process Coach – Coding

  • Company: Omega Healthcare Management Services Pvt Ltd

  • Service Line: Coding

  • Location: Chennai-I, Tamil Nadu, India

  • Country: India

  • Grade: 1D

  • Openings: 1

  • Posting Date: 16 May 2025

  • Closing Date: 31 August 2025

  • Experience Required: 3 – 5 years

  • Shift: General Shift / Day Shift

  • Work Mode: Work From Office (WFO)


Key Skills

  • Vendor Management

  • Service Delivery

  • CRM

  • Project Management

  • Business Development

  • MIS

  • Operations Management

  • BPO

  • Process Improvement

  • Telecommunications


Education & Certification

  • Education: Any graduate

  • Certifications Required: CPC, CCS, COC, or AHIMA (mandatory)


Experience Requirements

  • Minimum 3 years of professional and relevant experience in Medical Coding, specifically in Radiology

  • Proven experience in coaching and training new coders

  • Familiar with performance monitoring against OJT ramp-up targets

  • Experience with quality control feedback and error resolution


Job Description

Key Responsibilities

  • Understand quality and performance requirements for the process and individual targets

  • Conduct training sessions for new joiners on medical coding concepts and client-specific guidelines

  • Monitor productivity and quality during on-the-job training (OJT) phase

  • Provide structured and continuous feedback to trainees to improve accuracy and speed

  • Educate team members on coding updates and client specifications

  • Conduct one-on-one coaching sessions to address recurring errors

  • Provide feedback to Team Leads on trainee progress

  • Support early confirmation of trainees by sharing detailed assessments with management

  • Maintain process records, QC feedback, and documentation

  • Adhere to internal SLAs and compliance protocols


Job Expectations

  • Ability to identify training needs and implement improvement programs

  • Strong communication and documentation skills

  • Good knowledge of healthcare coding standards and QA methodologies

  • Capability to manage training effectiveness and trainee performance metrics