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Panel Administrator Associate 2

1 years
Not Disclosed
10 Sept. 8, 2025
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/ B.Pharma/ M.Pharma/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

🏷️ Job Title:

Panel Administrator Associate 2
Job ID: R1477313
Location: Chennai, India (Hybrid | Additional locations available)
Job Type: Full-Time

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🧭 Job Overview

Under close supervision, the Panel Administrator Associate 2 is responsible for routine data collection and outreach to pharmacies to promote participation in ongoing syndicated panels. The role ensures the quality of collected data and maintains consistent communication with participants.


🔍 Key Responsibilities

📞 Panel Communication & Outreach

  • Initiate calls to pharmacies using a prepared selling strategy to encourage participation.

  • Promote and maintain pharmacy participation in ongoing syndicated panels.

  • Conduct follow-up calls to increase panel engagement and data return rates, adhering to a prescribed script.

☎️ Inbound Call Management

  • Receive and process incoming panel calls.

  • Respond to routine questions; refer non-routine issues to the manager.

📄 Documentation & Data Collection

  • Prepare and mail hardcopy data collection documents to assigned panel participants.

  • Collect data and ensure that basic quality standards are met.


🎓 Qualifications

📚 Education

  • High School Diploma or equivalent (Required)

💼 Experience

  • 1 year of exposure to medical products and/or doctor’s offices (Preferred)

💡 Skills

  • Good verbal communication and interpersonal skills.

  • Ability to follow established procedures for routine tasks and issue resolution.


🏢 About IQVIA

IQVIA is a global leader in clinical research, commercial insights, and healthcare intelligence. We connect data, technology, and science to help clients accelerate the development of medical innovations and improve patient outcomes worldwide.

🌐 Learn more: https://jobs.iqvia.com


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