Medical Team Assistant
Location: Belgrade, Serbia
Employment Type: Full-time
Department: PV Medical Group
Company: PrimeVigilance (Ergomed PLC)
Company Overview
PrimeVigilance, part of the Ergomed Group, is a global mid-size pharmacovigilance services provider established in 2008. With teams across Europe, North America, and Asia, the company supports pharmaceutical and biotechnology organizations in:
Medical Information
Pharmacovigilance
Regulatory Affairs
Quality Assurance
PrimeVigilance emphasizes staff training, well-being, mental health, and work–life balance, fostering a culture that enables high-quality client services and long-term partnerships.
Role Summary
The Medical Team Assistant provides essential administrative and coordination support to PV physician teams. The role includes handling day-to-day documentation, scheduling, tracking workflows, and assisting with reporting and onboarding activities.
Key Responsibilities
Administrative Support
Maintain and update Medical Group SharePoint sections.
Track, store, plan, print, and scan documents.
Maintain trackers and format documents as required.
Perform various administrative tasks supporting Medical Group operations.
Meeting & Communication Coordination
Organize meetings and teleconferences for medical department members.
Prepare meeting minutes and ensure timely follow-up actions.
Workflow & Reporting
Monitor and update the Global Workflow Tracker.
Assist in preparing monthly reports, summaries, and department reviews.
Support for PV Medical Group Leadership
Assist the Head of PV Medical Group and physicians with:
Travel planning
External training and conference registrations
Onboarding activities for new physicians
Qualifications
Mandatory
CV in English
Advanced written and spoken English
Proficiency in MS Office (Excel required)
Prior administrative experience
Ability to manage multiple tasks and meet tight deadlines
Strong attention to detail
High discretion when handling confidential information
Good interpersonal and communication skills
Why Join PrimeVigilance?
Culture & Values
PrimeVigilance fosters a workplace built on:
Diversity, equity, inclusion
Human-first approach
Collaboration and respect
Long-term professional development
What We Offer
Internal training and structured career development
Personal and professional growth opportunities
Friendly, supportive, multicultural work environment
Collaboration with global colleagues (English as the working language)
Core Company Values
Quality
Integrity & Trust
Drive & Passion
Agility & Responsiveness
Belonging
Collaborative Partnerships
Join Us
If these values and responsibilities align with your career aspirations, we welcome your application and look forward to having you on our journey to positively impact patients’ lives.
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