Junior Associate – Accounts Receivable (AR) | US Healthcare Revenue Cycle
Job Overview
We are hiring a Junior Associate – Accounts Receivable (AR) to join a leading healthcare revenue cycle management team. This role involves working on US healthcare insurance claims, denial management, and accounts receivable follow-ups. The position is ideal for candidates looking to build a career in healthcare operations, medical billing, and revenue cycle management (RCM).
Job Details
Job Title: Junior Associate – Accounts Receivable (AR)
Job Family: EBO Accounts Receivable (India)
Location: India (Night Shift Role)
Experience Required: Fresher to 1+ year (US Healthcare AR experience preferred)
Education: Graduate in any discipline
Shift: Night Shifts (Mandatory)
Work Mode: As per business requirement (Healthcare BPO environment)
Job Responsibilities
Initiate outbound calls to insurance companies for claim status updates
Follow up on denials, rejections, underpayments, and LOA accounts
Analyze healthcare claims and take corrective actions for resolution
Ensure accurate and timely follow-up on aged and pending claims
Maintain detailed documentation in claims billing and workflow systems
Prioritize claims from the aging bucket for effective resolution
Ensure compliance with international healthcare communication standards and HIPAA guidelines
Work on claim corrections and resubmissions based on payer requirements
Maintain confidentiality and adhere to organizational data security policies
Report any information security incidents to appropriate authorities
Required Skills
Strong communication skills (spoken and written English)
Basic understanding of healthcare revenue cycle processes (preferred)
Ability to handle phone-based customer interaction professionally
Strong analytical and problem-solving skills
Ability to multitask in a fast-paced environment
Good organizational and time management abilities
Willingness to work in night shifts
Preferred Skills (Good to Have)
Experience in US Healthcare AR / Medical Billing / Denial Management
Knowledge of MS Office (Excel, Word)
Understanding of insurance claim lifecycle
Familiarity with healthcare compliance standards (HIPAA preferred)
Key Competencies
Attention to detail
Claim resolution mindset
Customer communication skills
Team collaboration
Process-driven execution
About the Role
This role offers an excellent opportunity to enter the global healthcare revenue cycle industry, working with US insurance processes and healthcare claims. Candidates will gain exposure to medical billing operations, payer communication, and denial resolution workflows.
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