Associate – Accounts Receivable (AR) – US Healthcare Revenue Cycle
Job Overview
A healthcare revenue cycle management organization is hiring an Associate – Accounts Receivable (AR) to support end-to-end insurance claim follow-up and resolution processes. The role focuses on handling denials, rejections, underpayments, and claims follow-ups within the US healthcare billing system while ensuring compliance with HIPAA and international communication standards.
This position is part of the EBO Accounts Receivable (Extended Business Office) function and is suitable for early-career professionals in healthcare RCM.
Experience Required
Minimum 1+ year of experience in US Healthcare Accounts Receivable (AR) or Revenue Cycle Management (RCM)
Job Type
Full-time
Work Mode
On-site / As per business requirement
Travel Requirement
None
Key Responsibilities
Initiate outbound calls to insurance payers to obtain claim status updates.
Follow up on denied, rejected, or underpaid claims with insurance companies.
Perform corrective actions to ensure successful claim resolution.
Maintain accurate documentation of all claim-related activities in billing systems.
Prioritize claims based on aging reports and workload allocation.
Ensure timely follow-ups and resolution of assigned AR queues.
Handle denials, rejections, and LOA (Letter of Authorization) processing.
Ensure compliance with HIPAA regulations and data confidentiality policies.
Adhere to organizational information security guidelines and escalation procedures.
Required Skills & Competencies
Basic understanding of US healthcare insurance and AR processes
Experience in claims follow-up and denial management
Good verbal communication and professional telephone etiquette
Strong analytical and problem-solving skills
Ability to manage multiple tasks and meet deadlines
Strong attention to detail and documentation accuracy
Ability to work in a structured and process-driven environment
Preferred Skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Familiarity with healthcare billing and AR tools
Understanding of payer workflows (Medicare, Medicaid, PPO, HMO)
Exposure to US healthcare revenue cycle systems
Key Functional Areas
Accounts Receivable (AR) Operations
US Healthcare Revenue Cycle Management (RCM)
Insurance Follow-up & Claims Processing
Denial Management & Resolution
Healthcare Billing Support Services
About the Role
This role supports healthcare providers in optimizing revenue recovery by ensuring timely follow-up and resolution of insurance claims. The Associate acts as a key operational resource in managing AR workflows, improving cash flow, and maintaining compliance with healthcare billing regulations.
Career Growth Path
Senior Associate – AR
AR Analyst / Specialist
Revenue Cycle Analyst
Healthcare RCM Operations Lead
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