Senior Associate – Accounts Receivable (AR) – US Healthcare Revenue Cycle
Job Overview
A healthcare revenue cycle management organization is hiring a Senior Associate – Accounts Receivable (AR) to manage end-to-end AR follow-up activities for US healthcare insurance claims. The role involves working on denials, rejections, underpayments, and claims resolution while ensuring compliance with HIPAA and international healthcare communication standards.
This position is part of the EBO (Extended Business Office) Accounts Receivable function and requires strong analytical and communication skills in US healthcare claims processing.
Experience Required
Minimum 2+ years of experience in US Healthcare Accounts Receivable (AR) or Revenue Cycle Management (RCM)
Job Type
Full-time
Work Mode
On-site / As per business requirement
Travel Requirement
None
Key Responsibilities
Make outbound calls to insurance companies to check claim status and payment updates.
Analyze and resolve denials, underpayments, and claim rejections.
Follow up on outstanding claims in the aging AR bucket.
Document all claim-related actions in billing and claims management systems.
Ensure timely resolution of claims through appropriate corrective actions.
Handle Letter of Authorization (LOA) and claim correction processes.
Prioritize claims based on aging reports and urgency.
Maintain compliance with HIPAA and international data confidentiality standards.
Adhere strictly to organizational information security policies and escalation procedures.
Required Skills & Competencies
Strong knowledge of US healthcare insurance processes and AR workflows
Experience in claims follow-up, denial management, and payer communication
Excellent verbal communication and professional phone etiquette
Strong analytical and problem-solving skills
Ability to manage multiple claims and prioritize workload effectively
Good organizational and documentation skills
Ability to work independently in a process-driven environment
Preferred Skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Familiarity with healthcare billing systems and AR tools
Understanding of payer guidelines and reimbursement workflows
Experience in working with US insurance carriers (PPO, HMO, Medicare, Medicaid)
Key Functional Areas
Accounts Receivable (AR) Management
US Healthcare Revenue Cycle Management (RCM)
Denial Management & Claims Resolution
Insurance Follow-up Operations
Healthcare Billing Support Services
About the Role
This role focuses on improving cash flow and revenue realization for healthcare providers by actively managing insurance claims and ensuring timely reimbursement. The Senior Associate acts as a critical link between healthcare providers and insurance payers, ensuring accuracy, compliance, and efficient claims resolution.
Career Growth Path
Senior AR Specialist
AR Team Lead / Supervisor
Revenue Cycle Analyst
Healthcare RCM Operations Manager
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