IMS Specialist I (Hybrid – UK)
Updated: February 3, 2026
Location: London, England, United Kingdom
Job ID: 25105312-OTHLOC-3666-2DH
Work Model: Hybrid
Syneos Health is seeking an IMS Specialist I to support investigator and site payment operations for global clinical trials. This hybrid role, based in London, is ideal for professionals with a strong foundation in finance, accounting, or clinical trial operations who are experienced in managing investigator payments and financial workflows within a regulated life sciences environment.
As an IMS Specialist I, you will play a critical role in ensuring accurate, timely, and compliant payments to investigators and institutions, while collaborating closely with clinical operations, project management, finance, and sponsor teams. Your work will directly support the smooth execution of clinical trials across multiple regions.
Administer payments to investigators and institutions participating in clinical trials in accordance with sponsor and organizational requirements
Manage investigator payment activities using CTMS and payment platforms such as IMPACT, Medidata, ClinPay, and similar systems
Review payment-related data with project managers to ensure quality, accuracy, and completeness
Process and submit approved grant payment requests through CTMS tools and coordinate with Accounts Payable for disbursement
Maintain clear communication with internal and external stakeholders regarding site payment status, issues, and resolutions
Collaborate with clinical operations, project management, accounts payable, accounts receivable, and site contracts teams to facilitate timely site payments
Coordinate with regional and global colleagues to maintain visibility of project funding and payment status
Ensure advance sponsor funding is received prior to processing site payments and monitor available deposits
Create, maintain, and reconcile project grant trackers using Microsoft Excel
Review Clinical Trial Agreements (CTAs) and amendments to ensure payments align with contractual terms and schedules
Support project teams with grants payment processes and system navigation as needed
Prepare documentation and data to support sponsor invoicing activities
Investigate invoice discrepancies, follow up on past-due invoices, and coordinate refunds from sites when required
Ensure accurate account and project coding for third-party invoices related to investigator payments
Generate financial and operational reports to support Sunshine Act reporting, statutory requirements, monthly close activities, and ad hoc analysis
Assist with audits of site payments and sponsor deposits
Support the use of sponsor-specific systems and applications as required
Minimal travel may be required (up to 25%)
Bachelor’s degree in Business, Accounting, Finance, Life Sciences, or a related field
Minimum 1–3 years of relevant experience in clinical trial finance, investigator payments, clinical operations support, or a related role within the pharmaceutical, biotech, or CRO industry
Strong proficiency in Microsoft Excel, including spreadsheet analysis and reconciliation
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with CTMS platforms and investigator payment systems
Strong organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment
High attention to detail and strong interpersonal skills with a collaborative, team-oriented approach
Experience with Oracle financial systems
Exposure to global clinical trial payment processes
Foreign language proficiency
Experience supporting audits, regulatory reporting, or compliance-driven financial activities
Syneos Health is a global, fully integrated biopharmaceutical solutions organization with a presence in over 110 countries and a workforce of more than 29,000 professionals. The organization has supported the majority of novel FDA-approved drugs and EMA-authorized products in recent years.
At Syneos Health, you will benefit from structured career development, continuous technical and therapeutic training, supportive leadership, and a strong commitment to diversity, inclusion, and employee wellbeing. The company’s Total Self culture encourages authenticity, collaboration, and long-term career growth.
Apply today to join a global organization where your work in clinical trial financial operations contributes to accelerating the delivery of life-changing therapies worldwide.
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