Coaching and Training Services – Instructional Technologist
Location: Bengaluru, Karnataka, India
Employment Type: Full Time
Category: Customer Success | Learning & Development
Job ID: R14034
Posted Date: December 9, 2025
athenahealth is a leading healthcare technology organization dedicated to simplifying healthcare delivery. Its mission is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Through innovative technology and expert services, athenahealth empowers healthcare providers to focus on what matters most—patient care.
athenahealth is seeking a Coaching and Training Services Instructional Technologist to join its Virtual Training and Design team in Bengaluru. This role focuses on executing high-quality digital learning assets that support product adoption, user engagement, and performance outcomes across athenahealth’s customer base.
The Instructional Technologist works closely with Instructional Designers to build engaging eLearning courses, demo videos, and simulations using modern instructional technologies. This position requires strong technical expertise, attention to detail, and the ability to collaborate across teams in a fast-paced, agile environment.
Execute eLearning course builds, simulations, and video demonstrations based on instructional design storyboards and training assets
Develop and update learning content using tools such as Articulate 360 and Camtasia within an agile development framework
Create interactive learning experiences aligned with defined design interactions and engagement standards
Produce release-specific demo videos following approved storyboards
Apply strong graphic design principles while adhering to athenahealth branding and design guidelines
Collaborate closely with Instructional Designers and project teams to ensure timely delivery and consistent communication on project status
Provide consultative feedback on learning concepts, designs, and release materials
Research and recommend emerging learning technologies to enhance learner experience and outcomes
Conduct quality assurance reviews to ensure accuracy, accessibility, and functionality of training content
Participate in departmental and cross-functional initiatives
Provide insights and feedback to improve the overall client learning journey
1–3 years of experience developing training content across multiple delivery modalities (eLearning, video, simulations)
Bachelor’s degree preferred in instructional technology, instructional design, graphic design, multimedia, or video production
Experience supporting digital learning initiatives in a technology, healthcare, or SaaS environment is advantageous
Strong technical proficiency with eLearning authoring tools such as Articulate 360, Adobe Creative Cloud, Camtasia, and audio/video editing software
Ability to quickly learn, adapt, and apply new technologies and tools
Knowledge of accessibility standards for online learning content
Strong attention to detail and willingness to seek clarification to ensure accuracy and quality
Proven ability to prioritize, multitask, and manage multiple projects in a deadline-driven environment
Effective communication skills to proactively identify risks, conflicts, or blockers
athenahealth offers a collaborative and inclusive workplace that values learning, innovation, and continuous improvement. Employees benefit from comprehensive health and financial benefits, flexible work arrangements, professional development opportunities, and a culture built on diversity, equity, and inclusion.
Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | surat | Tarasadi | Vadodara | Vapi |Maharashtra :
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Siliguri |Illinois :
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