Associate Director – External Engagement & Global Medical Affairs (Thought Leader Center of Excellence)
Category: Medical
Job Type: Full-Time, Regular
Job ID: R-91346
Locations: Available in Two Locations (Global)
About the Role
Lilly is a global leader in healthcare innovation, dedicated to improving patient outcomes through scientific excellence, ethical engagement, and collaborative partnerships. As part of the Global Medical Affairs team, the Associate Director – External Engagement & Global Medical Affairs TLEE Center of Excellence will lead enterprise-wide strategies for Thought Leader (TL) and External Engagement (EE) to support global medical, clinical, and commercial objectives.
This position focuses on strengthening compliant, customer-centric engagement practices, establishing global standards, and optimizing tools, processes, and training across therapeutic areas and business units.
Key Responsibilities
Lead Global Thought Leader and External Engagement Capability
Serve as a subject matter expert for TL/EE standards, processes, tools, and training across global teams.
Lead onboarding, capability-building, and “train-the-trainer” programs for roles involved in external engagement.
Develop and implement global playbooks to standardize execution and enhance compliance.
Drive innovation to streamline engagement models, strengthen effectiveness, and support business needs across regions.
Build strong cross-functional partnerships with marketing, clinical development, access, corporate affairs, and health outcomes teams.
Collaborate with Legal, Privacy, Ethics and Compliance to steward policies and procedures for contracted external engagement.
Conduct benchmarking to identify best practices and share insights globally.
Drive Operational Excellence
Lead communication and training on global external engagement processes.
Support adoption and optimization of enterprise EE platforms such as H1, TL Map (through sunset 2025), Dragonfly, and others.
Enhance analytics, reporting, and data insights to measure external engagement impact.
Ensure strong onboarding, documentation processes, and governance for EE stakeholders.
Improve compliant TL identification, planning, tracking, and reduce administrative burden across business units.
Communicate and assess legal, compliance, and privacy considerations related to TL engagements.
Minimum Qualifications
Bachelor’s degree required.
Minimum 3 years of experience in the pharmaceutical or medical device industry.
Authorization to work full-time in the United States (no visa sponsorship available).
Preferred Qualifications & Experience
5+ years of experience in Thought Leader engagement, field medical functions, or External Engagement roles.
Experience in content development, SOP creation, onboarding, and training programs.
Strong learning agility and proactive problem-solving abilities.
Proven capability to collaborate, influence, and negotiate across cross-functional teams.
Experience with CRM systems, documentation platforms, and business-IT interfacing.
Familiarity with drug development processes across all phases.
Demonstrated success in organizational change management.
Ability to work in fast-paced, global environments with cross-cultural collaboration.
Vendor, partner, or agency management experience.
Indianapolis-based preferred; relocation support available.
Skills & Competencies
Strong interpersonal, communication, and stakeholder management skills.
Strategic thinking and ability to translate business needs into operational solutions.
Expertise in compliance standards related to external scientific engagement.
Ability to synthesize global insights and apply them across business units.
Compensation
Estimated Salary Range: USD $122,250 – $179,300
Eligible employees may also receive:
Annual performance bonus
401(k) participation
Pension program
Medical, dental, vision, and prescription benefits
Life insurance and disability coverage
Paid time off and leave benefits
Wellbeing and employee assistance programs
Equal Opportunity Statement
Lilly is an Equal Opportunity Employer committed to inclusion, diversity, and accessibility in the workplace. All qualified applicants will receive consideration without regard to race, color, gender identity, sexual orientation, national origin, disability, veteran status, or any legally protected status.
Lilly provides workplace accommodations upon request for the application and recruitment process.
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